Agile Scrum Leader

ADT•Irving, TX

About The Position

We are looking for a servant-leader Scrum Lead to support an Agile Team operating within our Salesforce - Scaled Agile Release Train (ART) using the SAFe framework. This role is ideal for someone who thrives in a fast-paced enterprise environment, drives predictable delivery, protects team commitments, and is passionate about relentless improvement.

Requirements

5+ years in Agile delivery environments.
2+ years as Scrum Master or Scrum Lead in a scaled Agile environment.
Strong experience working within an Agile Release Train (ART).
Deep understanding of Agile values, principles, and SAFe.
Experience facilitating PI Planning and Scrum of Scrums.
Strong conflict resolution, facilitation, and stakeholder management skills.
Proficiency with Jira metrics, dashboards, velocity tracking, and burndown analysis.
Ability to say 'No' using data to justify decisions.

Nice To Haves

SAFe Scrum Master (SSM) or Advanced Scrum Master certification.
SPC Certified (Nice to have).
Experience in enterprise Agile transformations.
Exposure to DevOps coordination and environment management.
Experience with Salesforce platforms CPQ,SFSC ( A huge plus).

Responsibilities

Serve as the Scrum Lead and servant leader for a Salesforce Agile Team within the ART.
Protect the team from external disruptions and prevent unplanned work assignments.
Hold the team accountable to sprint commitments and delivery timelines.
Drive completion of work items by expected close dates.
Facilitate all team ceremonies including Iteration Planning, Backlog Refinement, Daily Stand-ups, Iteration Reviews/Demos, and Retrospectives.
Support Product Owner in Sprint Planning, Demo readiness, and story refinement.
Govern Definition of Ready (DoR) and Definition of Done (DoD).
Enforce Scrum XP practices and 'ADT - Way' delivery patterns.
Attend and contribute to Scrum of Scrums, PI Planning, Inspect & Adapt (I&A), and ART Reviews.
Facilitate Monthly Release night bridge calls for the Scrum team based on monthly release deliverables and scope.
Monitor progress against Iteration Goals and PI Objectives.
Track ART Predictability Measures, Team Velocity, Capacity & WIP, Cost of Delay, PI Readiness, and Expected Value vs. Delivered Value.
Maintain Jira dashboards and ensure backlog and story hygiene.
Track and escalate impediments proactively.
Manage cross-team dependencies, risks, and opportunities.
Escalate non-production environment issues to DevOps/Configuration Management.
Mediate between Product Owner and Delivery Team.
Foster collaboration, team identity, and high engagement.
Drive relentless improvement through retrospectives and data-driven insights.
Communicate transparently with the RTE and leadership.