Agile Product Owner – Gen AI Products

The Hartford•San Antonio, TX

8d•Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. A new role can expand your knowledge and your network, and help you learn more about our business. If you think this opportunity is a fit for your career, you should apply. If you’re not sure, have a conversation with your manager. Overview The Hartford is seeking an Agile Product Owner (APO) to support Gen AI product delivery within the Personal Insurance Innovation Value Stream. This role will focus on building and scaling Gen AI-powered solutions that transform customer experience, underwriting workflows, and operational efficiency. You will set priorities for cross-functional agile teams, represent the voice of the customer, and link execution to business vision – all while fostering a culture of innovation and continuous learning. You’ll thrive in this role if you are: Open-minded and curious, eager to explore new approaches. Passionate about customer experience and data-driven decision-making. Comfortable balancing multiple priorities and collaborating across diverse teams. This position reports to an Agile Product Manager (APM) within the Personal Insurance Innovation Value Stream.

Requirements

3+ years of insurance industry experience in product-related, digital, or technology roles.
Proficiency in agile methodologies and frameworks (SAFe, Scrum, Kanban, XP).
Strong knowledge of Agile frameworks (SAFe, Scrum, Kanban) and lifecycle tools (Rally, JIRA).
Excellent communication and collaboration skills; ability to influence and adapt messaging for different audiences.
Analytical mindset with experience using data to inform decisions.
Self-motivated, organized, and able to manage multiple priorities.

Nice To Haves

Experience with Gen AI preferred.
Prior product ownership experience preferred.
Certifications such as CSPO, PSPO, or SAFe POPM are a plus.

Responsibilities

Lead product execution for 1-2 agile teams within the PI Gen AI Product portfolio.
Represent the voice of the customer to the agile teams.
Create, prioritize, and communicate backlog items; ensure clarity and business value for development team.
Manage the product backlog, writing features and breaking them down into stories and prioritizing stories to maximize business value.
Aid Agile Product Manager in feature road mapping and breaking down epics into features.
Partner with the Scrum Master, agile teams, APMs, Tech Leads, and business stakeholders to ensure solutions deliver the business
Validate solutions against product vision and incorporate feedback from demos and stakeholders.
Stay informed on industry trends, emerging technologies, and competitive insights to drive innovation.
Monitor delivery metrics and leverage data-driven insights for continuous improvement.
Promote product operating model principles, linking execution to strategic outcomes and driving business readiness.
Partner with Scrum Masters, Architects, APMs, and Tech Leads to ensure solutions deliver business value.
Communicate effectively with stakeholders, adapting messaging for different audiences.