Agile Delivery Manager

ProDriven Global Brands•Pittsburgh, PA

4d•Hybrid

About The Position

Are you ready to lead transformation and elevate IT operations? In this role, you’ll drive process optimization, champion automation, and harness the power of Azure DevOps to align and empower multiple teams. Your expertise will create efficiencies, foster collaboration, and deliver measurable impact across the organization.

Requirements

5 ~ 7 years of Direct experience in IT Business Operations required
Experience with Agile methodologies
Proven ability to gather and document user requirements
Demonstrated experience in project management and sprint planning
Experience contributing significantly to the development of IT governance processes
Experience guiding or assisting with workload prioritization
Experience creating summary reports on work status
Understanding of IT governance frameworks such as COBIT and ITIL
Expertise with Azure DevOps in a multi-team environment
Experience managing cross-functional IT teams
Experience designing or leading IT demand management
Experience in a manufacturing environment
Intermediate level Microsoft Outlook, Word, PowerPoint skills
Intermediate level Microsoft Excel skills
Intermediate level system(s) skills in HRIS Systems
Fluency bi-Lingual capabilities in English

Nice To Haves

Bachelor's degree in MIS, CIS or related field preferred or equivalent work experience
Preferred certifications: SCRUM Master

Responsibilities

Drive Non-Core Process Automation: Analyze business processes external to ERP and CRM platforms, identifying key opportunities for automation and leading the implementation of solutions to enhance operational efficiency.
Lead Azure DevOps Adoption & Optimization (Multi-Team): Own and steer the effective use of Azure DevOps across multiple teams. Facilitate aligned sprint planning, manage backlogs, ensure clear progress tracking, and foster strong collaboration practices within the tool.
Contribute to IT Governance Design & Implementation: Play a key role in designing, documenting, and implementing IT processes and control frameworks that uphold governance standards and mitigate risks.
Guide Workload Prioritization: Assist leadership in prioritizing the IT workload across diverse teams and initiatives, ensuring focus aligns with business value and capacity.
Deliver Key IT Projects: Manage and execute a range of IT projects, ensuring they meet objectives, stay within budget and schedule, and deliver the intended value.
Manage IT Financial Tracking: Handle IT financial administration, including gathering cost data, contributing to budget forecasting, and preparing budget-to-actual reports.
Generate Portfolio Summary Reports: Create and distribute clear summary reports detailing the progress, status, and key performance indicators of ongoing IT work from a portfolio perspective.
Process Improvement: Identifying and implementing opportunities for continuous improvement in IT governance processes and practices.
Training: Developing and delivering training and awareness programs on IT governance policies and procedures to employees
Emerging Technologies: Monitoring and assessing the governance implications of emerging technologies and recommending appropriate policies and controls.
Perform other duties as assigned within the scope of responsibilities and requirements of the job
Perform Essential Job Functions and Duties with or without reasonable accommodation