Agent Banking Senior Servicing Specialist

M&T Bank•Buffalo, NY

1d•Onsite

About The Position

This position provides support to Agent Banking Participation and Syndication through transaction processing, including advances, payments, interest rate rollovers, and other necessary transactions to the commercial loans servicing system for the Participation and Syndication portfolio. It involves daily reconciliation of incoming and outgoing cash, monitoring exception reports, and updating the accounting system as necessary. This role is primary in servicing M&T Bank's Commercial Loan Syndication and Participation Loan portfolio, which includes the most sophisticated lending instruments the Bank offers. The borrowers are highly sophisticated financial experts, leading to a high level of variability that requires consistent attention. Most processes are manual, necessitating highly qualified servicers with experience in Commercial Loan Syndication to properly manage the accounts.

Requirements

Associate's Degree and a minimum of 2 years' relevant work experience
OR in lieu of a degree, a combined minimum of 4 years' higher education and/or work experience, including a minimum of 2 years' relevant work experience

Nice To Haves

Bachelor’s Degree
Prior commercial loan experience
Prior work experience in Participation and Syndication products and servicing
Prior experience in loan accounting and document review
Prior experience working with AFS Level 3 or AFS Vision

Responsibilities

Complete loan transaction to post payments, advances, payoffs, rate changes, and other maintenance related to all products in the participation bought and participation sold portfolios.
Process manual periodic settlements of interest and unused fee transactions.
Balance accrual, billing and general ledger accounts and systems.
Send Notification to participation banks ensuring accuracy against loan activity.
Reconcile and clear all outstanding items in related open item general ledger accounts; clear all known system exceptions.
Reconcile loan payments and ensure our payments agree with lead bank activity; escalate out of balance situations as necessary to the Lead Agent Banking Servicing Specialist and\or Portfolio Liaison
Stay up to date on all current processes and procedures; adapt to changing working environment.
Work with Lead Servicing Specialist to update procedures as necessary.
Perform necessary transactions on acquired and/or converted portfolios to ensure smooth transition from donor portfolios into M&T's portfolio.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.