Agent Activations
About The Position
Description Why Team Members Like Working For Us: Driven base pay plus monthly performance incentives Day One Team Member Benefits Daily Pay option Sundays Off, Only Limited Saturdays Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation. Discounted Hilton hotel rates worldwide! Recognition Programs and Rewards 401(k) program with company match Employee stock purchase program Tuition reimbursement program Generous benefits begin on day one to include medical, dental, vision and HGV travel perks! 401(K) and PTO plans are available after 90 days of employment. Schedule Details: Our Activations department works Monday–Friday. Sundays Off. Saturdays and Holidays are based on business needs. We have 3 shifts available to choose from. AM – (9 am – 5 pm) MID – (11am – 7pm), and PM – (1:30pm – 9:30pm) Paid training is provided for 4 weeks. Training hours: 8:30 am on day one, then 9:00 am – 5:00 pm Monday through Friday.
Requirements
- Sales skills required for the reselling/upselling and saving of packages
- Efficient in using multiple computer systems.
Responsibilities
- Give the best guest experience that falls in line with our Mission, Vision and Values.
- Call package holders to book travel dates, verify details, answer questions and follow up as needed.
- Sell package upgrades that aligned with guest interest and influence guest to book certain properties/location/months according to business needs
- Meet performance standards for department metrics
- Sales skills required for the reselling/upselling and saving of packages
- Collecting of additional monies and fees associated with package
- Maintain a positive attitude when interacting with Hilton Grand Vacation customers, coworkers, and managers.
- Efficient in using multiple computer systems.
- Ensure the privacy and security of confidential information about our guests and company
- Keeping accurate log of reservations on a spreadsheet
Benefits
- Driven base pay plus monthly performance incentives
- Day One Team Member Benefits
- Daily Pay option
- Sundays Off, Only Limited Saturdays
- Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
- Discounted Hilton hotel rates worldwide!
- Recognition Programs and Rewards
- 401(k) program with company match
- Employee stock purchase program
- Tuition reimbursement program
- Generous benefits begin on day one to include medical, dental, vision and HGV travel perks!
- 401(K) and PTO plans are available after 90 days of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
