SPFHS-2025-45 Agency Services Representative 2 (Internal Posting)
About The Position
Under the limited supervision of a supervisory official in a state department, agency, or institution, provides front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; may provide guidance and assistance to clerical staff; does other related work as required. Specific to the Position Position is responsible for preparation, submission, and maintenance of fiscal records for the site including all billing and purchasing. Position also serves as primary point of contact for public inquiries, and provides a wide range of support functions to administrative, interpretive, and maintenance staff. Due to nature of the role, this position is performed exclusively on-site.
Requirements
- Two (2) years of experience providing information and support to customers or clients, responding to technical inquiries and/or complaints regarding products, services or programs, or collecting payments in a government or office setting.
- Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
- All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”.
Responsibilities
- Preparation, submission, and maintenance of fiscal records for the site including all billing and purchasing.
- Serves as primary point of contact for public inquiries.
- Provides a wide range of support functions to administrative, interpretive, and maintenance staff.
Benefits
- Paid Benefit Leave
- Holiday Pay
- Alternative Workweek Program
- Telework
- Pension
- Deferred Compensation
- Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance
- Flexible and Health Spending Accounts (FSA/HSA)
- Commuter Tax Savings Program
- Public Service Loan Forgiveness (PSLF)
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
