Agency Secretary

Shelter Insurance Companies•Cleveland, TN

2d•Onsite

About The Position

The Shelter Insurance ® group of companies is a leader in the insurance industry, providing customers with exceptional insurance and financial products and services. Since opening their doors in 1946, they have become one of the most successful and financially-sound, super-regional insurance groups in the country. They provide a variety of insurance options for customers including auto, home, life and business insurance. The company exists to be a leader in its communities by providing daily value while sheltering what matters most. At Shelter Insurance ® employees feel like part of a family, with leaders who know employees personally and support a work/life balance. It is a financially stable company with a desire to innovate, offering a unique benefits plan. The company believes in doing the right thing and having fun, supporting the communities where employees live and work. The Agency Secretary position involves performing general clerical and administrative tasks related to policy service and office maintenance, ensuring continuous service to policyholders when the local agency is not staffed by an Agent. This role also includes responding to questions, acting as a liaison for claims, premiums, and coverages, and maintaining agency records for smooth agent transitions.

Responsibilities

Performs general clerical and administrative tasks with regard to policy service and office maintenance associated with maintaining continuing services to policyholders and others during periods when local agency is not staffed by Agent.
Responds to questions, acts as liaison regarding claims, premiums, coverages and other issues.
Maintains all agency records to ensure smooth transition of agents.