PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES Maintains a portfolio of existing customers and maximizes relationships to build customer satisfaction and confidence in the Bank. Gathers and oversees compilation of all needed information for loan application. Works in tandem with Credit Administration to request appraisals, applicant credit reports, background checks, reference checks, and other information pertinent to evaluation of loan application. Corresponds with or interviews applicant or creditors to resolve questions and negotiate agreements/terms. Actively involved in business development, while keeping informed of trends that may impact the bank, including legal, regulatory, and economic issues. Maximizes new and existing customer relationships by cross selling key deposit/fee income products/services as customer needs dictate. Maintains the asset quality of the loan portfolio. Communicates with Market President and/or Chief Banking Officer on a regular basis on community activities and others on operational and/or lending issues as needed. Facilitates negotiation with customer, both new and existing, according to established standards, such as fees, loan repayment options, and other credit terms. Refers and/or presents credit proposals to loan committee for approval in excess of individual loan approval authority. Ensures loan agreements are complete and accurate according to policy. Assures timely loan closing and funding activities. Maintains updated loan documentation and loan files. Seeks networking opportunities with valuable third party associates and potential clients through community activities, professional organizations, educational workshops and seminars, charitable organizations, and economic and community development organizations (local Chambers, economic development councils, etc.). Networking is acceptable during social situations as long as a high level of professionalism and appropriate decorum is maintained. Networking is also encouraged with the use of LinkedIn or other approved Social Media outlets. Networking opportunities, when utilized properly, will aid in business development. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES Represents Bank in industry and professional associations, community organizations, local business groups, etc., and promotes Bank's favorable image. Collects delinquent accounts in timely manner within bank procedures/processes. Develops/ negotiates revised loan repayment terms/schedules as necessary. Remains knowledgeable and abreast of guaranteed government loan programs and other conventional financing mechanisms as vehicle for customers. Compliance with bank policies and procedures and federal and state laws/ regulations. Other duties as may be assigned.
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Job Type
Full-time
Career Level
Mid Level