Aftersales Market Manager - National Accounts
About The Position
The Aftersales Sales Manager serves as a business leader to grow parts, accessories and service solutions in North America by leveraging sales acumen, portfolio management and programs / promotions. Serves as authority on competitive pricing, programs, and go-to-market plans. Creates initiatives, marketing tools and analysis to advance both margin and sales of Husqvarna parts and accessories. The position reports into the Manager, Aftermarket Sales & Operations. The Aftersales department’s responsibility is to create and oversee pricing, programs, sales tool development, growth initiatives, and process improvements in order to increase sales, margin and improve customer experience. What You Need to Know: Role is to call on top 50-60 parts & accessories dealers nationwide Develop and execute a comprehensive sales strategy for Aftersales in working directly with cross-functional teams in all sales channels. (primarily in dealer channel) Be a link between the dealers, aftersales, product, marketing, sales, and operations Create synergy between the sales channels as it pertains to promotions and pricing Input on and co-development of sales programs for parts and accessories, but main objective is driving the success of those programs in dealers and with our sales teams Work with Product Management and Marketing to create and execute sales collateral to aid sales team and channels in selling parts, accessories and service solutions Identify and promote competitive features and advantages relative to competition. Prepare executive summaries for business updates and strategic decision making. Along with marketing and product management, develop and execute merchandising Research new business development opportunities and report back to leadership Become an industry expert on Parts and Accessories Track and communicate business trends and business updates Support dealers with execution of our products & related promotions to drive sales
Requirements
- Bachelor’s Degree in Business Administration or equivalent experience in sales, business management, service / aftersales.
- 5+ years of work experience in a hard goods service industry.
- Analytical skills reviewing, managing, and manipulating large data sets.
- Ability to work with detail, accuracy and discipline.
- Strong interpersonal skills, soft skills, negotiation skills, and team oriented.
- Strong planning and organizational skills, as well as a demonstrated ability to manage multiple tasks and priorities simultaneously in a fast-paced environment.
- Ability to learn new computer system operations quickly
- Proficiency in software…e.g. Excel, Power Point and Data Warehouse reporting
- Proven ability to work and communicate with colleagues across all business areas
- Demonstrated ability to solve complex problems independently
- Willing to travel up to 4 days per week, mostly via air
Responsibilities
- Call on top 50-60 parts & accessories dealers nationwide
- Develop and execute a comprehensive sales strategy for Aftersales in working directly with cross-functional teams in all sales channels. (primarily in dealer channel)
- Be a link between the dealers, aftersales, product, marketing, sales, and operations
- Create synergy between the sales channels as it pertains to promotions and pricing
- Input on and co-development of sales programs for parts and accessories, but main objective is driving the success of those programs in dealers and with our sales teams
- Work with Product Management and Marketing to create and execute sales collateral to aid sales team and channels in selling parts, accessories and service solutions
- Identify and promote competitive features and advantages relative to competition.
- Prepare executive summaries for business updates and strategic decision making.
- Along with marketing and product management, develop and execute merchandising
- Research new business development opportunities and report back to leadership
- Become an industry expert on Parts and Accessories
- Track and communicate business trends and business updates
- Support dealers with execution of our products & related promotions to drive sales
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What This Job Offers
Job Type
Full-time
Career Level
Manager
