Aftermarket & Small Fleet Account Manager

Sanco Thermo King•Albert Lea, MN

53d

About The Position

The aftermarket and small fleet account manager is responsible for interacting with customers in person, over the phone, and/or email, and social media. Develop, implement, and maintain comprehensive account specific growth strategies.

Requirements

Requires a high school diploma or equivalent
Basic computer skills
Exceptional telephone etiquette skills
Strong customer service skills
Strong organizational skills
Apply good judgment in recognizing scope of authority
Able to read and interpret billing statements and work orders
Communicate clearly and effectively

Nice To Haves

Transportation refrigeration product knowledge is a plus
Previous parts and service sales experience

Responsibilities

Selling whole good Thermo King products (units, APUS, power management, heaters) in the designated territory to single operators and small fleets
Selling aftermarket items including but not limited to Thermo King parts, rental sales, trailer repair and other service work in the designated territory
Prospect for new accounts/referrals which includes compiling and updating list of prospective customers in all aftermarket sectors
Maintain and manage rental calendar and invoicing of all daily or short-term rentals in designated territory.
Take parts orders, print invoices and make sure payment is up to date
Deliver and return parts when available and makes sense with daily routes.
Plan territory coverage and call upon key accounts (current and prospective) regularly.
Remain drug and alcohol free while on Company premises and within the scope of duty
Understand and comply with all Sanco Enterprises policies and procedures
Observe safety and security policies and procedures and use equipment and materials accordingly
Duties may be added, deleted, or modified at any time, at the discretion of management, via written, verbal, formal, or informal means