Small Commercial Account Manager

HUB International•Troy, MI

2d•Hybrid

About The Position

Small Business Commercial Account Manager Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. What We Offer You At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunities! Here’s Where You Come In As a Small Business Commercial Account Manager, you will manage an assigned book of business. You will be responsible for retaining our clients through customer service and maintaining accurate client information in our systems. You will work in a collaborative team environment, mentoring Associate Account Managers and Team Assistants, as applicable.

Requirements

High School Degree, or Equivalent
3-5+ years in a Commercial Lines role on the agency side
Experience working in the middle market with accounts averaging $15k in revenue and above
Intermediate excel skills
Strong communication
P&C License
Willingness to travel, on occasion

Responsibilities

Manages a book of business generally in excess of $550k in revenue, depending on the complexity or number of accounts.
Provide quality customer service to existing accounts with a goal of 93% retention or more.
Collaborate within a team that includes Producers, Sr. Account Managers, and Associate Account Managers.
Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.
Ensure accurate maintenance of client information in EPIC
Accountable for administrative tasks
Special projects and all other duties, as assigned