Aftermarket Services Proposal Engineer - Cleveland, OH

GOGcG • Middleburg Heights, OH

13d • Hybrid

About The Position

GCG Automation & Factory Solutions is currently seeking a Service Proposal Engineer to join our growing Field Services team!
As our Service Proposal Engineer, you’ll play a key part in shaping and delivering automation aftermarket solutions. You’ll partner closely with Field Service Management, engineering, and sales teams to develop accurate, well-scoped technical services proposals that support service, retrofit, and small automation projects.
This role is well-suited for someone who enjoys digging into technical details, building cost- and scope-driven proposals, and supporting customers and internal teams with clarity and precision.
While the role is remote, candidates must be located in the Cleveland, Ohio area to support semi-regular in-person collaboration with management and stakeholders.

Requirements

• Technical degree in Electrical Engineering, Controls Engineering, Automation, Mechatronics, or a related field — or equivalent relevant experience
• 3–5 years of experience in automation, service engineering, proposal engineering, or technical support roles
• Working knowledge of industrial automation systems, including PLCs, HMIs, I/O, and drives
• Familiarity with industrial sensors, safety products, and connectivity solutions (Turck, Banner, or comparable brands)
• Exposure to industrial robotics or collaborative robots (Fanuc, Universal Robots, AMRs, or similar)
• Basic understanding of project coordination or project lifecycle concepts
• Strong organizational skills, attention to detail, and responsiveness
• Clear written and verbal communication skills with a collaborative mindset

Nice To Haves

• Exposure to Siemens automation platforms (TIA Portal, S7) strongly preferred

Responsibilities

• Prepare technical and commercial quotations and proposals for automation aftermarket services
• Support the definition of technical scope, cost estimates, and lead times in collaboration with Field Service Management and engineering teams
• Assist procurement teams with supply-side bills of material, cost buildups, and lead-time requirements
• Provide technical support related to Siemens PLCs, HMIs, drives, and industrial networks
• Support selection and application of industrial sensors, I/O, and safety products (e.g., Turck, Banner, or comparable brands)
• Provide technical input for aftermarket robotics projects involving Fanuc, Universal Robots, Autonomous Mobile Robots, Yaskawa, Anscer, or similar platforms
• Review basic electrical drawings, I/O lists, and system documentation to support customer specifications and application guidance
• Partner with sales teams by providing technical inputs and proposal support
• Assist with the coordination of small service or retrofit projects, including schedules, documentation, and status updates
• Maintain proposal templates, cost sheets, and service-related documentation
• Pursue ongoing technical development through training, reading, and continuing education
• Identify and communicate opportunities for process improvement for customers and internal teams
• Perform other duties as assigned

Benefits

• Competitive base salary and annual bonus based on company and individual performance
• Comprehensive health coverage with multiple plan options (CDHP and PPO)
• Company-paid life and disability insurance, 401(k) with company match, and supplemental insurance options
• Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
• Wellness and support programs including EAP resources, wellness incentives, and telehealth services
• Additional benefits such as dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees