Aftermarket Services Proposal Engineer - Cleveland, OH
About The Position
GCG Automation & Factory Solutions is currently seeking a Service Proposal Engineer to join our growing Field Services team! As our Service Proposal Engineer, you’ll play a key part in shaping and delivering automation aftermarket solutions. You’ll partner closely with Field Service Management, engineering, and sales teams to develop accurate, well-scoped technical services proposals that support service, retrofit, and small automation projects. This role is well-suited for someone who enjoys digging into technical details, building cost- and scope-driven proposals, and supporting customers and internal teams with clarity and precision. While the role is remote, candidates must be located in the Cleveland, Ohio area to support semi-regular in-person collaboration with management and stakeholders.
Requirements
- Technical degree in Electrical Engineering, Controls Engineering, Automation, Mechatronics, or a related field — or equivalent relevant experience
- 3–5 years of experience in automation, service engineering, proposal engineering, or technical support roles
- Working knowledge of industrial automation systems, including PLCs, HMIs, I/O, and drives
- Exposure to Siemens automation platforms (TIA Portal, S7) strongly preferred
- Familiarity with industrial sensors, safety products, and connectivity solutions (Turck, Banner, or comparable brands)
- Exposure to industrial robotics or collaborative robots (Fanuc, Universal Robots, AMRs, or similar)
- Basic understanding of project coordination or project lifecycle concepts
- Strong organizational skills, attention to detail, and responsiveness
- Clear written and verbal communication skills with a collaborative mindset
Nice To Haves
- Exposure to Siemens automation platforms (TIA Portal, S7) strongly preferred
Responsibilities
- Prepare technical and commercial quotations and proposals for automation aftermarket services
- Support the definition of technical scope, cost estimates, and lead times in collaboration with Field Service Management and engineering teams
- Assist procurement teams with supply-side bills of material, cost buildups, and lead-time requirements
- Provide technical support related to Siemens PLCs, HMIs, drives, and industrial networks
- Support selection and application of industrial sensors, I/O, and safety products (e.g., Turck, Banner, or comparable brands)
- Provide technical input for aftermarket robotics projects involving Fanuc, Universal Robots, Autonomous Mobile Robots, Yaskawa, Anscer, or similar platforms
- Review basic electrical drawings, I/O lists, and system documentation to support customer specifications and application guidance
- Partner with sales teams by providing technical inputs and proposal support
- Assist with the coordination of small service or retrofit projects, including schedules, documentation, and status updates
- Maintain proposal templates, cost sheets, and service-related documentation
- Pursue ongoing technical development through training, reading, and continuing education
- Identify and communicate opportunities for process improvement for customers and internal teams
- Perform other duties as assigned
Benefits
- Competitive base salary and annual bonus based on company and individual performance
- Comprehensive health coverage with multiple plan options (CDHP and PPO)
- Company-paid life and disability insurance
- 401(k) with company match, and supplemental insurance options
- Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
- Wellness and support programs including EAP resources, wellness incentives, and telehealth services
- Additional benefits such as dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
