Aftermarket Sales and Service

CECO Environmental • American Canyon, CA

8d • Hybrid

About The Position

CECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we’ve been addressing the world’s most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change. At CECO, you’ll be part of a growing, dynamic team committed to a cleaner, safer, and more sustainable future. As part of the CECO Environmental family of brands, EnviroCare plays a critical role in delivering specialized pollution solutions that protect both people and the environment. By joining our team, you’ll contribute to our shared mission of protecting global industrial operations and shaping the future of environmental stewardship. The Aftermarket Sales and Service representative is responsible for quoting items, processing spare parts purchase orders, obtaining quotations from product suppliers, working with purchasing to receive parts on time to meet deadlines. You will also interact with the fabrication shop to ensure parts arrive in a timely fashion, received parts meet the PO and packing list. This role will assist customers over the phone, internet, email or in person with orders, quotations and product questions. The Aftermarket Sales and Service representative negotiates profitable pricing with customers. Candidate will need to be proficient with the CECO ERP system (Microsoft D365) and Microsoft Office. Major responsibilities of the position are listed below. To perform the job successfully, an individual must be experienced and competent to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High School Graduate Required.
• 2+ years selling industrial equipment, capital equipment (valves, pumps, instruments), or construction projects into industrial markets.
• Systems Integration with a focus on process analytics would be helpful.
• Familiarity with Contract negotiation and legal language.
• Strong computer skills including Microsoft office.

Nice To Haves

• Technical school, BS degree in Science, Engineering, Business, or Equivalent Experience preferred.
• Technical background with the basic understanding of water and air handling, piping, piping components and design preferred.
• Experience with ERP software is desired.
• The ability to travel occasionally to support business needs is desired.

Responsibilities

• Maintain, develop and expand relationships with existing customer base.
• Grow Industrial Air Solutions portfolio to achieve and exceed bookings and revenue targets through outbound and inbound call activities.
• Handle technical support questions from new and existing customers.
• Collaborate with Engineering and Outside Sales on new product applications and cross sell opportunities.
• Quote prices and manage quote follow-up activities.
• Coordinate the fulfilment of customer requirements (technical support, training, sales collateral, etc.).
• Knowledge of shipping terms and methods.
• Organizational skills. Job requires oversight of multiple spare parts orders at different processing stages (quoting, receiving quotes, order confirmation, order entry, drawing reviews, part receiving, shipment coordination) therefore excellent organizational skills are key.
• Develop and maintain a thorough knowledge of products and services to provide accurate and detailed information to customers.
• Other job duties as assigned.

Benefits

• We provide a variety of medical insurance plans, with dental and vision coverage, Employee 401(k), tuition reimbursement, and much more.
• At CECO, we are committed to a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees