Aftermarket Sales Account Specialist

Xylem•Shakopee, MN

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We are Hiring an Aftermarket Sales Account Specialist in Shakopee, MN! Responsible for managing and growing aftermarket sales accounts within Evoqua's Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry. Sells products and/or services to customers through a variety of mediums and acts as a point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business. Builds relationships with accounts through ongoing client contact and support. Maintains relationships with most accounts virtually but occasionally travels into the field for face-to-face meetings and site visits. Closes sales within territory, defined by geographic area, industry, or product/service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. May work in tandem with the outside sales team to achieve sales goals and revenue targets .

Requirements

Strong communication skills
Intra-departmental communication for the purpose of alignment/information sharing
Customer facing interaction
Sales experience
Ability to learn sales techniques & company products/services
Ability to understand entry-level concepts in execution and organization skills
Ability to execute tasks with guidance
Ability to work under clearly defined guidelines
Basic understanding of ERP and CRM systems
Fluency in Microsoft Office applications (Outlook, Word, Excel)
Must be able to sit, stand, hear, and see on a constant basis.
Must be able to walk, write, and type on a frequent basis.
Must be able to climb and descend stairs.
Must be able to bend, carry, reach, push, and pull on an occasional basis.
Must be able to communicate verbally and in writing.

Nice To Haves

BA/BS preferred

Responsibilities

Contacts both new and existing customers to sell new and recurring business
Creates and delivers quotes and proposals to deliver to customers
Ensures customer satisfaction and retention
Accurately records information in CRM for forecasting
Continues to stay up to date on company and customer technology to remain a trusted partner
Completes routine sales following established practices and policies
Sells less-complex products/services; very tactical sales
Smaller accounts and revenue responsibility; fewer accounts to be responsible for
Partners with senior sales reps to begin building contacts and identifying opportunities
Other duties as assigned