Aftercare Coordinator

PTSD Foundation of Americ•Houston, TX

2h•$15 - $20

About The Position

The Aftercare Coordinator is responsible for supporting Camp Hope alumni as they transition from the Camp Hope Program into independent living, employment, education, and community reintegration. This role ensures continuity of care, sustained recovery support, and reduced risk of relapse, homelessness, or crisis through structured follow-up, mentorship, case management, and connection to community-based resources. The Aftercare Coordinator serves as a key bridge between residential programming and long-term stability, reinforcing Camp Hope’s mission of healing, hope, and sustainable recovery for combat veterans.

Requirements

High school diploma or equivalent required.
Experience working with veterans, individuals in recovery, or vulnerable populations preferred.
Strong interpersonal communication and mentorship skills.
Ability to maintain accurate documentation and manage caseload responsibilities.
Basic computer proficiency and familiarity with data entry systems.
Crisis de-escalation and problem-solving skills.
Strong boundaries and ethical conduct.
Organizational and time management skills.
Ability to work independently while collaborating with a multidisciplinary team.
Commitment to Camp Hope’s mission and values.

Nice To Haves

Associate’s or Bachelor’s degree in Social Work, Counseling, Psychology, Human Services, or related field.
Prior experience in case management, peer support, transitional housing, or recovery programs.
Understanding of PTSD, substance use disorders, and veteran reintegration challenges.
Experience working with VA systems or community-based veteran resources.

Responsibilities

Alumni Follow-Up & Engagement
Conduct monthly follow-ups with past program participants for a minimum of 12 months post-discharge.
Maintain consistent communication through phone, text, email, and scheduled check-ins.
Track alumni progress related to housing stability, employment, education, sobriety, and mental health.
Identify early warning signs of relapse, disengagement, or instability and initiate timely interventions.
Mentorship & Transition Support
Provide structured mentorship to residents, with particular focus on the first 6 months following program completion.
Support veterans in navigating identity shifts from interim housing to independent living.
Reinforce recovery principles, accountability, and healthy coping strategies.
Coordinate with peer mentors and program staff to ensure alignment of support strategies.
Case Management & Resource Navigation
Assist veterans with navigation to community-based resources, including: Housing and sober living options Employment and vocational training VA and non-VA healthcare services Mental health and substance use treatment Legal, financial, and benefits assistance
Develop individualized aftercare plans based on veteran needs and goals.
Serve as a liaison with external providers, agencies, and partner organizations.
Documentation, Notes & Data Collection
Maintain accurate, timely, and professional case notes and records in designated data systems.
Ensure proper documentation of follow-ups, referrals, interventions, and outcomes.
Support data collection efforts tied to grants, reporting requirements, and program evaluation.
Assist with tracking alumni outcomes to support continuous quality improvement.
Crisis Management & Risk Mitigation
Respond to alumni crises, including relapse risk, mental health emergencies, housing instability, or safety concerns.
Coordinate with internal leadership, clinical partners, emergency services, and community providers as appropriate.
Participate in crisis de-escalation, safety planning, and referral to higher levels of care when needed.
Document all crisis interventions in accordance with organizational policy.