After Hours Telephone Triage Nurse

Children’s Hospital of Philadelphia•Philadelphia, PA

14d•$39 - $50

About The Position

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview Children's Hospital of Philadelphia is seeking a part time After Hours Triage nurse. The shift will be dependent upon the operational need. Preferred telephone triage and/or Barton Schmitt triage protocol experience. Practices at the level of a competent to proficient practitioner of nursing. The nurse at this level demonstrates competence in Telehealth nursing. In addition, demonstrates clinical leadership skills through contribution to standards of care and unit goals. Serves as a role model for other staff and a preceptor for new employees and participates in endeavors to increase nursing knowledge. The nurse must demonstrate competence in caring for patients with a wide variety of health issues. He/She assists the Manager with administrative issues which affect the clinical practices within the office as well as comply with the administrative policies and clinical protocols as outlined in policy and procedure manual. Administratively responsible to the Manager and Ambulatory Nursing Director for nursing practice issues.

Requirements

Technical Diploma Nursing Required
At least five (5) years registered nursing experience Required
Computer Competency (Required proficiency)
Basic use of a computer (mouse, keyboard, printer, USB ports). (Required proficiency)
Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype). (Required proficiency)
Web browsing, intranet search, document access. (Required proficiency)
Use of shared network file space. (Required proficiency)
Navigation and use of clinical communication systems. (Required proficiency)
Determines the nature and extent of clinical information needed and uses the appropriate technology to access it. (Required proficiency)
Accesses needed information effectively and efficiently. (Required proficiency)
Evaluates information and its sources critically and appropriately incorporates it into clinical practice. (Required proficiency)
Evaluates outcomes of the use of information. (Required proficiency)
Information Management Literacy (Required proficiency)
Navigation of the electronic health record system. (Required proficiency)
Ability to locate and review specific patient data in variousclinical information systems.
Effectively uses clinical decision support tools.
Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.
Ability to collect clinical data using quality improvement tools.
Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required and
Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required

Nice To Haves

Bachelor's Degree Nursing Preferred
Preferred telephone triage and/or Barton Schmitt triage protocol experience.
Pediatric Experience Preferred

Responsibilities

Follows the Nursing Process and to deliver safe telephone triage care: assessment, planning, implementation and evaluation
Collects and synthesizes complex assessment data and uses critical thinking skills to best determine most appropriate protocol and disposition
Develops a plan of care
Communicates and collaborates with families/caregivers on plan of care and ensures understanding and compliance
Documentation reflects all aspects of telephone encounters
Collaborates with the PCP and other healthcare providers as necessary.
Role models appearance and behaviors that promote a positive image of Nursing.
Role models how to interact with parents/patients and colleagues with respect and dignity.
Role models professionalism and teamwork
Facilitates and promotes change in the unit environment.
Leads unit improvements and measures outcomes.
Assures that staff incorporates professional standards of practice and regulatory requirements into nursing care provided.
Follows hospital policies regarding HIPPA and privacy as applicable to the home office
Reads, analyzes and synthesizes nursing and other scholarly articles and research studies; shares knowledge with unit staff in a formal format.
With assistance applies research findings to clinical practice.
Seeks opportunities to participate in research studies or answer simple research question.
Identifies learning needs of self and others and assists in the development of a learning plan.
Applies education and training from departmental in-services and external sources to enhance Nursing practice.
Assist in developing and utilizes patient education materials relevant to patient population
Participates in development/ presentation of staff education programs geared to meet unit and select departmental needs.
Demonstrates health care informatics competency in order to manage patient care
Information literacy, including the effective use of the intranet and internet to find electronic resources for patient care, nursing practice and evidence-based decision-making;
Information management skills, including the effective use of the electronic health record and clinical information systems, the ability to collect clinical data using quality tools and the ability to discuss, evaluate and analyze outcome data presented in charts and tables.
Participates in promoting quality, efficient and cost effective care.
Monitors own usage of supplies and equipment/identify opportunities for improvement and makes recommendations.
Manages own time to accomplish direct/indirect care in a cost efficient manner.