Affordable Housing Administrative Assistant
About The Position
The Affordable Housing Administrative Assistant is responsible for providing confidential, professional administrative support while working in accordance with established policies, procedures, and/or specific instructions from the executive director and/or delegated supervisor. This position is also responsible for sending out correspondence, data entry, issuing receipts as applicable, assisting with administrative projects, and filing. About Us: Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota's 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do.
Requirements
- High School diploma or GED equivalent
- Excellent customer service and phone skills
- Ability to communicate effectively both verbal and written
- Proficient with Microsoft Office Suite
- Ability to meet deadlines despite distractions and interruptions
- Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations
Nice To Haves
- Prior customer service experience preferred
- Experience working with seniors
- Must be able prioritize and organize work effectively and efficiently
- Must be able to work independently and must be a self-starter
- Must be able to maintain confidential treatment of information and communications
Responsibilities
- Follows admission process with each resident and assists them during the transition period, ensuring their needs can be met. Completes appropriate verification and lease agreements for all appropriate move-in, interim and annual re-certifications.
- Responsible for maintaining accurate records using the appropriate software. These include resident's receivables and Enterprise income, management systems for the property. Reviews Accounts Receivable report monthly and takes appropriate action to correct. Processes vouchers on time.
- Collects monthly rents and all additional revenue, makes timely bank deposits, and ensures all bills are paid on a weekly/bi-weekly basis per procedures.
- Answers the phone politely and attentively, screens calls, routes calls, and takes messages for residents and staff.
- Composes, types, copies, and disseminates special reports, documents, correspondence, and provides clerical assistance as directed from various departments and staff.
- Organizes and maintains filing systems including assembling medical charts, organizing and purging medical records.
- Sends and receives fax transmissions.
- Assists with inventory control and purchasing and ordering medical and office supplies.
- Performs errands for the organization.
- Conducts projects.
- Performs other duties as assigned.
Benefits
- Ecumen offers a comprehensive benefits package to our full-time team members including dental, vision, flexible spending and health savings accounts, life & disability insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources. Learn more at https://www.ecumen.org/find-a-career/benefits/.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Nursing and Residential Care Facilities
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
