Affordability COE MB Director

Sanofi • Cambridge, MA

1d

About The Position

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies. The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers. Position Overview: As the Director of Affordability in the newly formed Center of Excellence (COE) within Patient Support Services (PSS), you will be responsible for developing and implementing the medical benefit (MB) affordability strategy for existing and upcoming launch assets across Sanofi’s Specialty Care business units. This role ensures that the affordability offerings are effectively implemented and evolve in response to market dynamics, supporting patient access to therapies. This role will oversee the management of affordability education, copay vendor relationships and work closely with internal and external stakeholders to optimize affordability initiatives. About Sanofi: We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Requirements

• BA/BS degree in Business Administration, Healthcare Management, Public Health, or a related field required.
• 10+ or more years of experience in affordability program management, patient support services, or a related field within the pharmaceutical or healthcare industry.
• 5+ or more years in a supervisor role
• Experience in patient support services, healthcare management, call centers, or a related area within the pharmaceutical industry.
• Strong understanding of market dynamics, policy implications, and best practices in patient affordability and access.
• Ability to travel up to 25% of time.

Nice To Haves

• Advanced degree (MBA, MFin) preferred.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with vendors and internal stakeholders.
• Experience working in cross-functional roles and collaborating with senior leadership and Alliance partnerships.
• Experience leading leaders, and motivating teams.
• Excellent problem-solving skills and analytical with the ability to identify trends and implement improvements.
• Strong organizational skills with the ability to adapt to change in a high energy and fast-paced environment.

Responsibilities

• Develop and implement comprehensive affordability strategy for assets operating under the medical benefit design in preparation of the multitude of launch assets.
• Ensure strategy align with the company’s overall mission and goals, focusing on improving patient access to treatments.
• Identify opportunities to address key affordability and access challenges as the coverage and policy landscape evolves.
• Ensure Buy-and-Bill practices, sites of care, and patients with prescriptions covered under a medical benefit plan are educated about the copay benefit offerings.
• Collaborate with cross-functional teams to integrate market insights into program enhancements and oversee the education of appropriate stakeholders on changes and their impact.
• Partner with Analytics & Reporting team to develop standard dashboards for medical benefit copay programs in a manner that aligns existing reporting while including nuanced product information.
• Provide regular updates to Sanofi leadership on program performances.
• Manage relationships with copay assistance program vendors, ensuring high-quality service and alignment with company objectives.
• Establish operational Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to measure program effectiveness across portfolio.
• Develop and continuously refine program business rules (BRD), SOPs, and KPIs.
• Monitor vendor performance and conduct regular performance reviews.
• Conduct Benchmarking and analysis of Sanofi program vs. other in-market offerings to establish a best-in-class standard.
• Ensure development of the appropriate business process within Sanofi’s CRM system.
• Be an active leader on the Affordability COE leadership team as we build our best-in-class patient experience model.
• Be a leader for change.

Benefits

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Director