Advising & Outreach Manager

University of Washington•Seattle, WA

1d•Hybrid

About The Position

The Evans School has an outstanding opportunity for an Advising & Outreach Manager to join their Student Affairs team. Reporting to the Director of Student Affairs, this role is responsible for enrolling diverse cohorts of highly qualified students to the Evans School. The manager will develop, implement, and manage recruitment activities, and advise and counsel prospective students across various programs including Undergraduate (major and minor), Graduate (MPA, EMPA, PhD), and microcredential and certificate programs. The position offers a hybrid work schedule with flexibility for remote options, requiring at least three days per week working on the UW Seattle Campus. The typical work schedule is eight hours per day, Monday - Friday, with the ability to work evening and weekend hours as necessary on short or limited notice. Frequent local travel is expected, requiring regular and reliable transportation, and willingness to travel nationally when necessary.

Requirements

Bachelor’s degree or equivalent
Three years of experience in an admissions/advising/counseling capacity in an educational or non-profit setting or related field.
Demonstrated organizational skills related to project management.
Well-developed oral and written communication skills; an awareness of cultural differences; demonstrated experience and ability to communicate effectively.
Professional demeanor and ability to effectively interact with a broad community of faculty, industry partners, other staff, students.
Demonstrated commitment to diversity and experience working with individuals from different cultural, ethnic, geographic, and experiential backgrounds.
Attention to detail, ability to think strategically and creatively, gather appropriate input, and act decisively.
Valid driver’s license and willingness to drive (using university vehicle) to regional recruitment fairs and travel by plane to national recruitment fairs.

Nice To Haves

Master’s degree in Student Development Administration, Counseling, Higher Education Administration, or a related field.
Experience and knowledge of student development theory and higher education admissions.
Knowledge of social media and marketing concepts.
Ability to use data to inform recruitment decisions.
Experience in or formal knowledge of public service-related fields.

Responsibilities

Execute and manage the recruitment strategy for prospective student engagement alongside the Director of Student Affairs and Assistant Dean of Students & Learning Innovation to attract and enroll diverse candidates across the school’s educational programs.
Support efforts to build a pipeline of diverse students from community organizations, other campus and community partners, and recruitment events locally, regionally and nationwide.
Counsel and advise prospective students on the Undergraduate (major and minor) Graduate (MPA, EMPA, PhD), and microcredential and certificate programs and fit their professional goals.
Use a deep understanding of the programs to guide prospective candidates through all stages of the process – from initial inquiry through matriculation.
Work with the Director of Student Affairs, Director of Academic Program Innovation, and faculty Program Directors, to develop and present information sessions and application workshops to prospective students.
Develop and manage the Evans Student Ambassador Program.
Advise student ambassadors on how to promote Evans, share their experiences and give advice to prospective students.
Lead the planning of major recruitment events, such as, Prospective Student Open House and Admitted Student Open House.
Respond to a high volume of inquiries about topics such as program fees, financial aid, curriculum, career services provided, informational events, the application process, etc.
Represent the programs at career fairs, recruiting events, and meetings in the Pacific Northwest and across the US.
Working with Director of Marketing and Communications, Director of Student Affairs, and Senior Director of Digital Initiatives, plan and execute the development and delivery of all marketing and communication materials for prospective, admitted, and incoming students.
Stay current on recruiting strategies and trends, benchmark activities against other programs, and share knowledge and best practices learned with team members.
Identify and undertake special projects and other duties as needed in support of the educational programs.
Implement and administer the admission application process and policies as determined by the Director of Student Affairs and Assistant Dean of Students and Learning Innovation.
Maintain communication with candidates as they move through the admissions process.
Review and evaluate applications for admission and provide input into admission decisions, including fellowship awards.
Prepare admission decision materials and convey admissions decisions to candidates in the Graduate School’s Slate system and Evans’ CRM systems.
Support the execution of new student onboarding and orientation activities and events as needed.
Hire and manage student employees supporting the recruiting, marketing, and admissions activities of the programs.