Advising and Career Operations Director

Palm Beach State College • Lake Worth, TX

3d • $76,379

About The Position

Responsible for developing and implementing a comprehensive, outcome driven academic and career advising system for all students from first-time enrollment to degree attainment that positively impacts student success. Directs college-wide academic and career advising operations utilizing metrics and data analysis to develop and implement practical solutions to complex problems. Implements programs designed to encourage student retention and increase graduation rates.

Requirements

• Master’s degree
• Six years of related experience, to include experience in supervision
• Knowledge of: Family Educational Rights and Privacy Act (FERPA), state statutes, and rules of higher education
• Strategic advising concepts and programs
• Microsoft Office Professional or similar applications
• Guided Pathways model, and advising and student retention platforms
• Skilled in: Thinking strategically, effectively analyzing data, and implementing data-informed decisions
• Managing and resolving conflict in a positive manner
• Creative thinking and problem solving to explore new technology, processes, and approaches
• Attention to detail while maintaining effective time and task management
• Mentoring team members to develop goal setting plans, share knowledge and experiences
• Ability to: Establish ownership of areas of responsibility with an aptitude to anticipate and pro-actively execute tasks while identifying areas of enhancement, efficiencies, and solutions
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Accurately manage a budget
• Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required
• Valid Florida driver’s license

Nice To Haves

• Education and Experience: Experience with Workday Student
• Experience with the Council for the Advancement of Standards in Higher Education and implementing best practices
• Knowledge of: NACADA Core Values for Advising and or Career Readiness Competencies

Responsibilities

• Guides, leads, reviews, verifies, observes, and manages the work of people reporting directly to you.
• Monitors and evaluates the performance of your employees.
• Provides leadership for career and academic advising while ensuring a shared vision, expectations and goals, and measurable productivity standards to meet the needs of students and improve retention efforts.
• Develops, maintains, interprets, and executes administrative procedures and practices. This includes developing and maintaining manuals regarding policies, procedures, rules, and standards for the College.
• Collaborates with enrollment management and academic affairs to implement and optimize the use of existing advising and career structure to support new student orientation, retention and student success.
• Identifies areas of weakness or need for improvements then builds and implements solutions that align with central processes and strategies while positioning professional advising staff to support student’s needs.
• Ensures operational excellence by tracking, measuring, presenting and reporting on departmental goals and outcomes.
• Participates in and manage all phases of college-wide strategic projects.
• Plans and oversees the preparations and dissemination of project communications.
• Produces related project reports, as needed.
• Develops short-term and long-range goals, objectives, priorities, and recommendations.
• Counsels employees on company policies, procedures and practices to ensure a sound employee relation environment.
• Guides professional development and provides motivation and mentoring to team members.
• Monitors expenditures in assigned budget, and holds self and staff accountable for financial practices that promote sound fiscal management.
• Performs other job-related duties as assigned.

Benefits

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Professional Development: Leadership programs, professional learning workshops, and more.
• Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Director