Advertising Operations Manager, Media & Entertainment

Roku•Boston, MA

2d•$91,000 - $140,000•Hybrid

About The Position

Roku is seeking an Ad Operations Manager to join our Media & Entertainment Custom Ad Ops team. In this role, you will manage a team of Ad Ops Associates and Senior Associates who facilitate the launch of M&E campaigns while ensuring compliance with standard processes and quality assurance practices. This team focuses on delivering innovative, impactful products that drive viewer engagement and performance for our M&E partners. We are a very collaborative team, working closely with Client Services, Inventory, and Product teams to meet advertisers’ needs. The ideal candidate can navigate a complex organization with ease. This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs. This position reports to the Director of Ad Operations, located in Boston. This role can be based in New York, Santa Monica, or Boston.

Requirements

4-7 years of experience in digital ad operations or QA at a publisher or an ad tech company
Expert knowledge of digital advertising campaign management, including strategies, tactics, execution, and reporting
Experience in hiring and developing high-performing teams is a plus
Demonstrated success in promoting and sustaining a results-based culture across Ad Operations, consistently driving efficiency and effectiveness.
Experience in display and video advertising with a premium publisher
Experience with GAM and digital ad serving tools for video and display
Familiarity with Salesforce

Responsibilities

Lead and develop a team of Ad Ops Associates and Senior Associates who own end-to-end campaign implementation and ensure campaigns launch on schedule without issue
Design, implement, and enforce scalable processes that enable the team to work efficiently and maintain quality
Partner with M&E leaders to ensure seamless handoffs and error-free campaign setup
Collaborate with stakeholders across M&E business units to surface complex issues and present solutions that drive alignment and buy-in.
Contribute to strategic projects that drive Roku's revenue growth.
Provide operational leadership for the activation of custom ad experiences
Represent and advocate for ad ops within large cross-functional initiatives