Adventureland Park - Food & Beverage Intern - Warehouse

Herschend•Altoona, IA

2d•Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. If you want to learn operations, people skills, and business leadership, this is the opportunity for you! This position offers the most unique, fun yet demanding, and rewarding atmosphere in which a student could spend their summer. This is a position that will assist the Revenue department in all aspects of the operations of an amusement park. While handling receiving, distribution, and inventory management for all in-park revenue the student will be exposed to many different aspects of park operations. The student will have the opportunity to be part of the planning, preparation, and execution of a full park season. This position involves coordination with managers in multiple departments, including food & beverage, games, and retail. This gives the student the opportunity to develop and extend communication and management skills through extensive contact throughout the organization. It is difficult to describe all the challenges that the student will solve during the summer and all the benefits from which they will derive. Every student that has served as an intern has experienced both tremendous personal and professional growth. We are currently looking for a: Adventureland Park - Food & Beverage Intern - Warehouse

Requirements

Must be at least 18 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability to work until later hours of the evening, from open to close
Must possess a valid driver’s license and a good driving record
Ability to safely and efficiently operate motorized vehicles and equipment
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
Must possess strong written and verbal communication skills
Must possess strong attention to detail and problem-solving abilities
Proficiency in Microsoft products, including Excel
Ability to stand, walk, and remain on feet for majority of the workday
Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to remain sedentary for periods of time, while using a computer
Ability to work in enclosed spaces and refrigerated areas
Ability to withstand heat and humidity in the various food stands and restaurants
Ability to use a step ladder in a safe and proper manner
Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
Ability to consistently use hands to grasp, control, move objects/tools

Nice To Haves

Currently enrolled (or recent graduate) in a Bachelor’s Degree program with a major in Supply Chain Management, Hospitality, Business Management, Event Management, or another related major.
1+ years of previous work or internship experience in a related role preferred
Must become certified to operate forklifts and/or other mechanical equipment within 30 days of hire.
Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Responsibilities

Supervise the daily operations of the Warehouse team and any other assigned departments
Lead by example, attitude, and as a representation of Adventurelands core values
Act as an approachable mentor and coach to all assigned hosts
Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
Become knowledgeable of performing the essential duties of all warehouse positions and backfill these positions when needed
Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline.
Ensure that all required meal and other breaks are being given in accordance with Iowa law
Assist with team scheduling and timekeeping activities
Develop the knowledge, experience, judgement, and confidence to perform the duties of a Warehouse supervisor or manager
Lead special projects to improve process and operational efficiencies
Shadow Warehouse leaders and hosts to gain a solid understanding of the operation
Log daily receiving and distributions using Workday software
Ensure accuracy to maintain accurate perpetual inventory across various locations and hundreds of SKUs
Work with department heads to tabulate periodic inventory
Assist in overseeing on-site warehouse operations, host management, receiving, and internal deliveries
Collaborate with department managers to provide daily inventory and operational support
Assist in external and internal product ordering and delivery
Participate in weekly department planning meetings
Work directly with directors and department heads to accomplish tasks
Assist with the set-up of special events (e.g. Oktoberfest, Phantom Fall Fest, Holiday Lights, etc.)
Participate in social activities with international college students and other interns
All other duties assigned by leadership