Advancement Services Coordinator

Southwestern University•Georgetown, TX

68d•$22

About The Position

Southwestern University has an immediate opening for an Advancement Service Coordinator. This position will report to the Director of Advancement Services and Prospect Management. This position is responsible for overall data integration, updates, integrity, and audits in the database for University Relations, as well as all gift account maintenance, gift/pledge entry, and gift/pledge reporting. This is a full-time, 12-month, non-exempt position eligible for our comprehensive benefits program.

Requirements

College diploma or equivalent.
1+ year of office/clerical experience.
Excellent computer skills utilizing software such as Microsoft Word and Excel, email software, and internet search engines.
Ability to quickly learn institutionally specific computer software such as Raiser's Edge.
Ability to understand and manipulate data from many different data sources.
Possess basic spelling, grammar, punctuation, proofreading, and drafting skills.
Ability to work both independently and as a member of a team.
Ability to establish, maintain, and accurately file alphabetically and numerically.
Ability to read, understand, and follow written and verbal instructions.
Ability to work with strict deadlines.
Excellent oral, written, and interpersonal communication skills.
Commitment to providing outstanding customer service, including outstanding telephone etiquette and listening skills.
Excellent organizational skills and the ability to handle multiple tasks with high levels of concentration and accuracy as well as meticulous attention to detail.
Flexibility regarding changing priorities.
Excellent conflict resolution skills and an astute problem-solving ability.
Possess the applications of tact, diplomacy, sensitivity, and confidentiality.
Ability to attend work consistently and maintain a regular work schedule.
Ability to sit for extended periods of time.
Ability to reach, twist, bend, stoop, stand, kneel, handle, push/pull, and lift and carry up to ten pounds.

Nice To Haves

Bachelor's Degree.
Five plus years of office/clerical experience.
Experience working in a college/university environment.
Experience in a fundraising organization, particularly in the area of gift entry.
Knowledge of programming language, particularly writing user-level programming on Colleague Advancement software to support report writing and list management.

Responsibilities

Direct the processing and tracking of all donations/pledges to the University daily.
Produce reports about individual donors, giving histories, campaign reports, and fiscal year-to-date summaries.
Produce appropriate pledge reminders in collaboration with University Relations (Development) staff.
Create new accounts in the database software to correspond with the general ledger.
Create records and maintain the campaign information in the database.
Create and maintain methods for tracking gifts and results from various development programs.
Help ensure the University's compliance with IRS regulations and accounting standards.
Perform receipting processes to ensure timely and accurate completion.
Perform data entry, including manual edits and coordination of batch data updates, including parent, employment, alumni updates, National Change of Address (NCOA), obituaries, relationship connections, and other pertinent information.
Work with Advancement Services and IT on updating database fields for streamlining processes and reporting.
Liaise with University IT on necessary data projects.
Work on basic reporting requests and data sharing for University Relations.
Prepare the annual VSE report.
Track and maintain corporate matching gift files and create and produce reports as needed.
Provide reports to the business office as needed and work with them to help reconcile gift accounts.
Perform other duties as assigned.

Benefits

Southwestern University offers a comprehensive benefits package, which includes health and welfare insurance (medical, dental, and vision), life and AD&D insurance, long-term disability coverage, generous contributions to a 403(b) retirement account, an Employee Assistance Program (EAP), various paid time-off options, undergraduate tuition assistance for you and your dependents, access to athletic facilities, free parking, and discounted meal rates, along with other benefits designed to support your well-being and work-life balance.

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