Advancement Associate, Operations

UVA Health

82d•$45,000 - $50,000•Onsite

About The Position

External Relations at the University of Virginia (UVA) is seeking a highly qualified candidate to fill the role of Advancement Associate. The University of Virginia has a strong and reputable advancement community, boasting effective, results-oriented, and resourceful professionals. Our community comprises a robust central advancement organization, 12 University schools, and more than 25 University-related programs. We offer a wide variety of career opportunities, as well as an outstanding environment for professional growth and development. Position Summary The Advancement Associate will play a vital role in providing administrative support to multiple departments within the organization. This dynamic position involves general administrative duties, including calendar management, meeting preparation, communication, data entry and reporting, and general office operations. The Advancement Associate also provides cross-functional support during staff absences or leaves, ensuring continuity and operational efficiency. Success in this role requires exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced, collaborative environment.

Requirements

High School Diploma / GED
At least two years of related experience
Strong organizational and multitasking skills
Ability to work collaboratively within a team and independently
Excellent interpersonal skills, emphasizing collaboration, teamwork, and a solution-oriented mindset, with exceptional oral and written communication abilities to convey information clearly across diverse audiences.
Demonstrate a strong customer service orientation, ensuring client satisfaction, and are proficient in administrative procedures with a solid understanding of office operations.
Exceptional organizational skills, keen attention to detail, and efficiency
Engage professionally with donors, volunteers, and stakeholders, maintaining confidentiality and discretion with sensitive information.
Strong critical thinking skills enable effective problem-solving, and they adeptly prioritize tasks while adapting to shifting responsibilities.

Nice To Haves

Associate or Bachelor's degree
Proficiency with Microsoft Office suite
Experience with data entry, management, and producing reports
Excellent written and verbal communication skills
Detail-oriented with a high level of accuracy
Experience creating presentation materials and utilizing design tools such as Canva and PowerPoint.
Experience with Customer Relationship Management (CRM) systems.

Responsibilities

Plan and staff events and meetings, ensuring seamless execution.
Assist with the preparation of presentation materials, correspondence, and mailings or donor acknowledgment letters.
Draft minutes for committee and board meetings or staff meetings, and track or execute follow-up as needed.
Communicate with other internal University groups and individual student-related programs of the development team or units supported.
Schedule and coordinate appointments.
Arrange and confirm travel plans, including flights, hotel accommodations, and car rentals. Prepare and distribute detailed travel itineraries.
Process expense reports and reimbursements accurately and in a timely manner.
Professionally receive and direct incoming calls, serving as a primary point of contact for parents, donors, volunteers, alumni, visitors, and other stakeholders.
Provide coverage and support at the reception desk, ensuring a welcoming and organized environment.
Ensure accurate data entry and use metrics to prepare reports on key initiatives and programming.
Assist with mobile device administration and managing user requests.
Maintain general office operations, tracking inventory and space utilization. Utilize OfficeRnD to manage employee bookings and troubleshoot issues.
Participate in training, meetings, conferences, and cross-training opportunities, as applicable.
Other duties as assigned.