Advanced Program Manager

Wintrust Financial Corporation•Rosemont, IL

3d•$85,000 - $110,000•Hybrid

About The Position

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Promote from within culture Why join this team? This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust's business We hold ourselves accountable to high standards, share wins, operate ethically, and have fun Position Overview The Program Manager is an entry to mid-level position and serves as a subject matter contributor for organizing and coordinating the strategic and technical aspects of projects and programs related to the business line. They are leaders. Leading from the front and learning from past successes and failures, they are accountable for ensuring their overall program and supporting projects consistently deliver business value, align with business and technical strategy and provide an exceptional customer experience for our business partners. Program Managers lead the program’s strategy, implementation, and delegation and will work closely with Business resources and stakeholders, internal technology teams, and various vendors and third-party consultants and implementers.

Requirements

Strong understanding of project/program management techniques and methods preferably within a banking or financial services organization
Understanding and experience in technical operations and audit activities
Strong leadership and organizational skills
Ability to build crucial relationships across all aspects of program management to drive activities with technical and non-technical resources
Excellent written and verbal communication skills; must be able to effectively communicate with both technical and non-technical people at senior and junior levels

Responsibilities

Develop proactive relationships with supported business units that are built on trust, transparent communication, and a spirit of collaboration
Monitor the inter-connected and cross-functional resourcing, prioritization, scheduling, and delivery of a business activity
Forecast IT resource requirements and equipment needs based on business units’ pipeline of planned activities
Support the outcomes the business line is seeking and develop business requirements and business cases as needed
Represent the voice of the customer (business unit), ensure committed timelines are met and stakeholders remain informed and engaged throughout the projects
Partner with business units and teams across IT to remove roadblocks and accelerate high priority initiatives
Work with business analyst, implementation specialist and program management teams to ensure business targets and established service level agreements (SLAs) are met.