Advanced Practice Provider 1, CareLine (Weekend)

ChenMed•Forest Park, GA

23h•Remote

About The Position

ChenMed is a family-owned, physician-led organization focused on transforming healthcare for moderate-to-low-income seniors through primary care innovation. The company is rapidly expanding and aims to improve the health and well-being of the populations it serves by providing a convenient, patient-centered environment that fosters enduring relationships between doctors, staff, and patients, delivering superior outcomes and a compassionate experience. The Advanced Practice Provider (APP) I, CareLine is responsible for diagnostic patient care primarily through virtual, remote consultation via video conference or telephone. This role serves as the dispositional authority for after-hours and weekend clinical calls, accountable for assessing, diagnosing, treating, and precisely documenting patients' physical and psychosocial health status. The position involves a rotating weekend schedule, including evenings and overnights, with every other Sunday off.

Requirements

If supporting patients in Georgia, required to adhere to Georgia state law which requires travel to the State of Georgia on a quarterly basis (or as mandated by law) for onsite observation and medical record review by the respective delegating physician.
If supporting patients in Tennessee, required to adhere to Tennessee state law which requires travel to the State of Tennessee on a bi-annual (or as mandated by law) basis for onsite observation and medical record review by the respective delegating physician.
Required to adhere to any other state laws which may require travel for onsite observation by the respective delegating physician.
Expert-level business acuity
Expert knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
Knowledge and understanding of medical practices to function independently as a certified practitioner and in collaboration and consultation with licensed physicians, specialists and other medical providers
Demonstrated record of consistently achieving clinical performance metrics
Technical capability to conduct telemedicine visits in accordance with state and federal regulations
Ability to demonstrate excellent clinical judgement
Ability to problem solve
Ability to prioritize and work under pressure
Ability to provide constructive feedback
Ability to communicate and collaborate with physicians, patients and other team members in a professional manner
Ability to operate effectively with a multidisciplinary team
Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in keyboarding and other systems required for the position
Ability and willingness to travel to attend meetings and trainings up to 10% of the time.
Depending on the assigned schedule required availability to work evenings/overnights and/or weekends.
Ability and willingness to travel to Georgia or any other state that requires a quarterly onsite observation and medical records review with the respective physician.
Minimum requirement to work four holidays in the calendar year.
Spoken and written fluency in English
This job requires use and exercise of independent judgment
Ability and willingness to obtain independent/autonomous practice as an NP in applicable states
Acquires knowledge and skills to maintain expertise in area of practice.
Bachelor’s degree in Nursing (BSN) and graduate of a school of nursing for Advanced Practice Nursing with certification in area of specialty required
Master's degree in Nursing required.
Board certification by AANP or ANCC required
Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required upon hire.
Current DEA number from the DEA for schedule II-V controlled substances may be required based on State of practice
Multi state licensure to include FL, VA, and at least 2 licenses in the following states: GA, MI, MO, OH, PA, TN, TX, IL, KY, LA.
A minimum of 3 years' acute/primary care clinical work experience required

Nice To Haves

Bilingual (Spanish/Creole) a plus
In Primary Care or Emergency services highly preferred (for the 3 years experience)
A minimum of 2 years' telehealth work experience preferred

Responsibilities

Through virtual video conference or telephone, assesses acute and non-acute clinical problems.
Performs and documents physical evaluations and patient histories, analyzes trends in patient conditions and develops, documents and implements a patient management plan based on interpretation of findings.
Aids in the development of a plan of care that may include health education, physician referrals, case management referrals and patient/family counseling.
Plans patient care based on knowledge of the patient population and/or protocol.
Considers the patient's cultural background, level of understanding, personality and support systems to anticipate and identify physiological and/or psychological problems.
Serves as patient advocate.
Collects comprehensive and focused data relating to the health needs of patients and families.
Analyzes data to determine appropriate health maintenance and/or improvement methods.
Confers with the patient's PCP and other medical providers to report health data and ensure compliance with guidelines.
Ensures achievement of optimal patient outcomes through use of Telemedicine.
Collaborates with on-call PCP, as needed, to support expected clinical outcomes.
Implements the appropriate protocol to attain expected outcomes.
Evaluate progress toward expected outcomes.
Works with key contributors to enhance the quality of telehealth practices and systems through the utilization of data demonstrating program effectiveness and success.
Communicates using a variety of formats, tools and technologies to build professional relationships and deliver care across the continuum.
Utilizes appropriate resources to plan and provide services that are safe, effective and financially responsible.
Provides extraordinary customer service and professionalism to all internal and external customers.
May also participate in clinical rounds and conferences, risk and quality management programs, clinical and other relevant meetings.
Adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, policies, and procedures.
Practices in accordance with a written or electronic practice agreement.
Participates with the clinical team in the formulation of telehealth/telemedicine policies, procedures and protocols.
Initiates/participates in quality improvement activities that result in approved outcomes
Participates with committee(s) to support growth
Provides feedback regarding the practice of others to improve patient care
Coordination of services with other programs
Performs other duties as assigned and modified at manager’s discretion.