Advanced Medical Support Assistant
About The Position
The Advanced Medical Support Assistant (Advanced MSA) is the key liaison with the clinical staff assigned to Imaging Service. The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery with other departments in the Medical Center. The Advanced MSA must act on and carry out duties independently, The key concept in Imaging is a strong interdisciplinary team who has total commitment and will be working with other departments in the medical center to ensure quality patient care. This position serves as a link between the patient/ clinical/technical/ patient aligned care team and administrative staff. On a rotational basis, the Advanced MSA independently serves as the administrative coordinator for five imaging clinics of the Radiology Department: (1) Computerized Tomography (CT) Clinic, (2) Magnetic Resonance Imaging (MRI) Clinic, (3) Ultrasound (US) Clinic, (4) General Diagnostic Clinic, and (5) Dual Energy X-ray Absorbtiometry (DEXA) Clinic. Advanced MSA has overall responsibility for all administrative components of patient scheduling, pre- procedure, pre-operative testing, pre-operative screening, pre-procedural consenting, post-operative instructions and follow-up appointments. The position operates in the hub of activity in each of the imaging clinics, patient contact includes both in/out patients, patient aligned care team and other non-VA agencies. Patient Workload: Do to the high volume patients workload in each of the imaging clinics the Advanced MSA will maintain a continuous workflow rate in an expeditious and effective manner in order to meet the daily patient schedule and/or daily patient workload in all five imaging clinics. This requires the prioritization of inpatients and outpatients as well as the ability to accommodate the extreme emergency patient who may need immediate emergency surgery, etc. Errors made by the Advanced MSA could delay or adversely affect patient care. and hinder the clinic operation causing unnecessary waiting for the patient, waste of professional work hours, and most importantly delay in patient's imaging results and treatment. Other duties as assigned.
Responsibilities
- Administrative components of patient scheduling
- Pre- procedure
- Pre-operative testing
- Pre-operative screening
- Pre-procedural consenting
- Post-operative instructions
- Follow-up appointments
- Maintain a continuous workflow rate in an expeditious and effective manner in order to meet the daily patient schedule and/or daily patient workload in all five imaging clinics
- Prioritization of inpatients and outpatients
- Ability to accommodate the extreme emergency patient who may need immediate emergency surgery
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administration of Human Resource Programs
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
