Advanced Medical Support Assistant

Department of Veterans Affairs • Phoenix, AZ

27d • Onsite

About The Position

The Advanced Medical Support Assistant (AMSA) position is assigned to the Health Administration Service (HAS) and serves as administrative support within the Phoenix VA Health Care System. This position is located at the Phoenix 32nd Street VA Clinic, 400 North 32nd Street, Phoenix, AZ 85008-6205.

Responsibilities

• Scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Scheduling, canceling, re-scheduling patient's appointments and/or consults.
• Formatting and sending appointment letters in the mail.
• Entering no-show information.
• Preparing for clinic visits.
• Ensuring encounter forms are completed in order to obtain appropriate workload credit.
• Verifying and updating demographics and insurance information; processing all emergency and nonemergency transfers to other VA facilities or private hospitals.
• Performing basic eligibility, co-pays and preauthorization requirements for specific coverage (i.e., TRICARE, Choice and sharing agreements, etc.).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees