Advanced Field Service Engineer - Avionics
Honeywell Aerospace
•Remote
About The Position
As an Advanced Field Service Engineer at Honeywell Aerospace, you’ll be a trusted technical expert supporting Business General Aviation (BGA) and Airline customers across the Americas. You’ll play a critical role in keeping aircraft operational, safe, and efficient by delivering high-impact avionics support—both remotely and on-site. This is a highly visible, customer-facing role where your expertise directly impacts flight operations, Aircraft on Ground (AOG) recovery, and overall customer satisfaction.
Responsibilities
- Serve as the primary technical point of contact for assigned BGA and/or Airline customers
- Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems
- Provide remote support (phone/email) and on-site consultation service as needed
- Support AOG events and critical operational disruptions with urgency and precision
- Diagnose issues related to systems such as: Flight Management Systems (FMS) Autopilot & Displays EGPWS, TCAS, Radar, Radios SATCOM (L-Band, KA-Band) and connectivity systems Integrated avionics platforms (Primus EPIC, Primus APEX)
- Lead issue resolution from identification through closure, including documentation in SFDC
- Escalate and coordinate complex technical issues across engineering and support teams
- Build strong, long-term customer relationships through regular engagement and on-site visits
- Contribute to knowledge sharing, continuous improvement, and best practices across the global support network
- Participate in customer reviews, technical forums, and cross-functional project teams
- Travel to customer sites up to 25%.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
