Adult SMI Case Manager (Phoenix)
About The Position
Overview Central Phoenix Clinic Adult SMI Case Manager: The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare. Responsibilities Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate. Coordinates services for behavioral health and coordination of care with physical health care providers. Maintains communication, coordination, and connections with all Clinical Team participants. Ensures implementation of “transition to adulthood” referrals. Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA. Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services. Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams. Qualifications Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred. Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc. Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions AZ Driver's License and Valid Auto Insurance MVR matching JFCS driving guidelines Reliable Transportation Spanish-English bilingual preferred; Pay Differential offered. Benefits of Working with JFCS: Lucrative Performance Bonuses Per Quarter, in addition to normal salary. Generous Employee Referral Bonuses for both the new-hire and the referring employee. Bilingual (Spanish-English) Salary Differential. Flexible Scheduling and Telehealth Flexibility for many positions. Tuition and license/certification reimbursement. Professional development and career growth opportunities. Clinical Supervision for Independent Licensure Generous paid time-off / sick time allocations Comprehensive Employee Benefits package, including medical, vision, dental, & more. Wellness Coaching Employee Assistance Program Eligibility for Loan Forgiveness Programs in many positions.
Requirements
- Minimum High School Diploma and quality experience in the behavioral-health field
- Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions
- AZ Driver's License and Valid Auto Insurance
- MVR matching JFCS driving guidelines
- Reliable Transportation
Nice To Haves
- Bachelor's Degree in a human services field preferred.
- Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
- Spanish-English bilingual preferred; Pay Differential offered.
Responsibilities
- Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
- Coordinates services for behavioral health and coordination of care with physical health care providers.
- Maintains communication, coordination, and connections with all Clinical Team participants.
- Ensures implementation of “transition to adulthood” referrals.
- Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
- Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
- Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.
Benefits
- Lucrative Performance Bonuses Per Quarter, in addition to normal salary.
- Generous Employee Referral Bonuses for both the new-hire and the referring employee.
- Bilingual (Spanish-English) Salary Differential.
- Flexible Scheduling and Telehealth Flexibility for many positions.
- Tuition and license/certification reimbursement.
- Professional development and career growth opportunities.
- Clinical Supervision for Independent Licensure
- Generous paid time-off / sick time allocations
- Comprehensive Employee Benefits package, including medical, vision, dental, & more.
- Wellness Coaching
- Employee Assistance Program
- Eligibility for Loan Forgiveness Programs in many positions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
