Adult Services Program Support

Ariel Clinical Services•Colorado Springs, CO

just now•Onsite

About The Position

This is a full-time Adult Services Program Support position, 40 hours per week, Monday through Friday, 8:00 AM to 4:30 PM. The hiring range is $19.14 - $20.86 per hour, depending upon education and experience. The position will remain open until filled. Administrative Assistants are responsible for a wide variety of duties, some of which may include specialty duties or lead roles. The overall goal is to provide excellent internal and external customer service to all clients, host homes, biological families, visitors, and employees of Ariel Clinical Services. Administrative Assistants typically work as part of a team. Ariel Clinical Services has been in business for over 30 years, serving individuals with intellectual and developmental disabilities (IDD) and offering a broad range of services including residential programs, vocational support, foster care and adoption, and therapy. The organization has expanded its reach to Denver, Colorado Springs, and Pueblo, and is committed to community engagement through financial contributions and hands-on service initiatives. Ariel also focuses on fostering professional growth for its team, with clear pathways for advancement from entry-level roles.

Requirements

High School graduation or equivalent, minimum age 18.
Clear, confident, and friendly phone voice and relationship within person visitors and employees.
The ability to provide reliable, insured transportation as needed to meet the duties of the position.
Ability to work with people who may become frustrated, angry, or upset.
The ability to read, speak and write in English. The ability to effectively communicate verbally and in written format in both individual and group settings.
Ability to be flexible, and able to change direction rapidly.
Ability to work independently, prioritize workload, complete a wide variety of tasks in a timely and accurate fashion and direct others, as needed.
Basic computer knowledge including Microsoft Office Word, Excel, Outlook, and Apple Software.
Ability to gain knowledge of Therap, our online documentation program within 30 days of hire.
Must be available from time to time outside of traditional office hours including nights, weekends, and holidays as necessary to perform the functions of the position.
Exercise independent judgment within the scope and boundaries of the department, the Agency’s Standard Operating Procedures, and Federal, State and Local Rules and Regulations regarding department operations.
Ability to demonstrate consistent and reliable attendance as scheduled and requested.
Valid Regular Driver’s License, with acceptable driving record.
Qualified Medication Administration Personnel Certification-or ability to obtain within 30 days of hire.
CPR and First Aid Certification or ability to obtain within 30 days of hire.
Safety Care certification within 30 days of hire.

Nice To Haves

Two years’ experience working with intellectual/developmental disabilities population.
Experience with medical records documentation or terminology.
One year experience in customer service.

Responsibilities

Act as a receptionist: answering, screening, and responding to callers and directing calls to the appropriate staff members.
Ensure workstation and lobby area are clean and presentable to the public. Perform office duties as listed on the opening and closing procedures.
Maintain strict confidentiality with all records that Ariel Clinical Services has at its disposal.
Coordinate with the staff to ensure the purchase of food and/or beverage for meetings and events.
Coordinate, create, and maintain files for adult services which include clients, host home providers, and vocational.
Coordinate the distribution of client file documentation to appropriate parties.
Regularly audit client and host home files to ensure compliance with Rules and Regulations and Agency Standard Operating Procedures.
Provide clerical or secretarial duties as necessary for the organization to operate efficiently.
Provide support to the program manager and case managers to ensure their needs are readily and effectively met.
Complete archiving of data as needed.
Help and assist in the preparation of training.
Assist in the recruitment of new host home providers.
Must work closely with other Ariel Programs and offices.
Performs other duties as assigned.

Benefits

Medical, Dental, Life Insurance Premiums are 100% covered by Ariel, which averages to an additional $4.80/hour to your total compensation!
HSA & HSA employer contribution
FSA
Vision
Generous Paid Time Off accrual - 13 PTO days in the first year, 48 hours of paid sick leave, and 11 paid holidays. Total of 30 paid days off in the first year.
$50/month; $600/year with Lifestyle Spending Account
Life Insurance, Disability Insurance, Legal & ID Shield through MetLife
Retirement 403B & 403B employer match up to 4% at one year anniversary
Mileage Reimbursement
Employer provided work phone and computer
Employee Assistance Program (EAP)
Wellness Program
And committed to a Culture of Awesomeness!