Adult Services Case Manager
About The Position
The Adult Services Case Manager focuses on supporting African American men and single adults in their journey toward personal and professional growth, improved health outcomes, and improve quality of life. Through case management, the Case Manager role is to address a broad range of socioeconomic challenges, helping NorthPoint guests to access the resources and tools necessary for self-sufficiency and well being. This role involves conducting thorough assessments to identify the unique needs and strengths of each individual, developing tailored Individual Development/Goal Plans to connect them with critical services such as medical, dental, and behavioral health care, education, housing, employment, and training opportunities. By implementing a culturally competent approach, the Case Manager ensures that the experiences and challenges of African American men and single adults are acknowledged and addressed via NorthPoint Services. Through skill development, goal setting, and coaching, the Case Manager empowers individuals to overcome barriers, laying a path toward resilience and self-sufficiency.
Requirements
- Bachelor's Degree in Psychology, Sociology or closely related field, preferred. Associates Degree with two (2) years of case management experience in a non-profit setting focusing marginalized communities, or a High School Diploma or GED with four (4) years' experience in case management in a non-profit setting working with marginalized communities.
- Two or more years of proven experience and the ability to perform intensive case management and programmatic functions such as tracking outcomes, implementing service coordination and assisting with program development and outeach for adults.
- Excellent oral, written and group communication skills to effectively interact with people of various ages, ethnic, cultural backgrounds, and economic status.
- Knowledgeable of community, educational and economic resources, and social services in North Minneapolis.
- Highly developed organizational skills and comfortable taking initiative.
- Valid driver's license, proof of current insurance and reliable transportation required.
- Proficient in MS Word, MS Excel, and computer client tracking databases.
Benefits
- 401(k) Retirement Plan
- Medical, Dental and Vision Coverage
- Employer Paid Basic Life Insurance Policy, Short-Term and Long-Term Disability Coverage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
