Adult Education Program Assistant

DENVER BOTANIC GARDENS INC•Denver, CO

just now•Onsite

About The Position

This position facilitates and supports educational experiences and programming that emphasize the plant-people connection through content including home gardening, biodiversity, botanical art and illustration, conservation and environmental sciences. This position assists with courses or programs, online and in-person, as well as in advance, facilitating high quality public programs for adult audiences, including formal, informal, online and in person programs.

Requirements

Must be capable of working independently and in a team environment
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to deal with problems involving several concrete variables in standardized situations.
Must be capable of moving and communicating for a long period of time.
Flexibility in changing circumstances and high energy required.
Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.
Ability to maintain stability under pressure and able to deal well with stressful situations.
Ability to be flexible and willing to modify plans when necessary, throughout the day.
Ability to work a flexible schedule, including evenings, weekends and/or holidays.
Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
Ability to work overtime as necessary.
Must be a positive representative of the Gardens both internally and externally at all times.
Must work with respect and cooperation at all times with fellow employees and the public.
Must be committed to working safely at all times.
High school diploma / GED and/or combination of education and equivalent experience is required.

Nice To Haves

Minimum of 1 year of relevant experience is preferred, including previous experience in classroom settings, distance learning, video editing or online content management

Responsibilities

Implements assigned programs, troubleshooting and problem-solving as an on-site contact, sites include our York Street location, Chatfield Farms, and Plains Conservation Center.
Greets students and creates a welcoming environment and positive class experience.
Sets up, takes down and arranges equipment, signs and other materials before and after classes and other programs.
Follows best practices to successfully run and manage audiovisual software and hardware in classrooms and online.
Troubleshoots technical issues, interacting with IT staff as needed.
Assists in hosting, monitoring, and recording online class content.
Communicates consistently with the team to ensure quick responses to current developments and efficient development of programs.
Communicates with instructors, volunteers, staff and the public about class programs.
Keeps accurate records of attendance, programs, confirmations, or other matters as needed.
Supports and leads volunteers as part of the Education team, including regular information-sharing and communication.
Follows departmental guidelines and policies, alerting management and program staff to relevant challenges or ambiguities.
Organizes, implements or completes assigned projects, meeting assigned deadlines and alerting coworkers to any disruptions or challenges discovered.
Learns and maintains a general understanding of Adult Education classes, including School of Botanical Art and Illustration, serving as a program representative during class.
Assists Education Staff in identifying, arranging and delivering high quality programs.
Works to assure the highest quality experience for all Denver Botanic Gardens visitors.
Maintains satisfactory working relationships with managers, co-workers, and others.
Maintains a positive, helpful, and solution-oriented demeanor when responding to or serving members and visitors.
Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.