Adult Education Administration (Site Manager) - Spanish

BLDG SVC 32 B-J•White Plains, NY

14h•Onsite

About The Position

Under supervision of the Senior Manager, Off-Sites, the Site Manager (Manager, Off-Sites) is responsible to oversee the administrative operations of the Training Fund and ensures instructional quality across various off-site training programs. This role involves recruiting, coordinating with partner agencies and individual training locations, managing instructional staff, and responding to the needs of union members.

Requirements

5+ years experience in program administration, training management, or workforce development
Experience in property/building services and/or the field of education required
Strong knowledge of the geographical area and community resources
Excellent at research and ability to apply information to inform program design/operational decisions
Excellent communication skills: verbal and written
Proficiency in Microsoft Office 365 Suite or similar platforms
Excellent technical and troubleshooting skills
Travel Requirement: Willingness and able to travel to various off-site training locations as required. This may include evenings and weekends, depending on training program needs.
Detail oriented with excellent organization and analytical skills
Ability to prioritize work, meet deadlines, manage multiple deadlines, and deliver results
Good interpersonal and client service skills
Able to build positive relationships and ensure client satisfaction
Bilingual in English/Spanish required (read, write, and speak)
Bachelor's degree or 2+ years of post-secondary or trade school education required; equivalent experience can be considered

Nice To Haves

Experience with Learning Management Systems (LMS) a plus

Responsibilities

Manages performance of training locations and virtual classes in accordance with Training Fund policies
Acts as liaison with Employers, Union and Educational locations and cultivates new relationships.
Manages the day to day operations of the Satellite Office(s) and Training Facility
Communicates and coordinates with training locations
Ensures all programmatic rules and regulations are followed
Notifies Senior Managers of all incidents and takes corrective actions
Responsible for timely submission of assigned reports
Ensures all tools, books and supplies are maintained at the proper level of inventory
Reports staffing needs to Senior Manager
Manages and enforces the safety of members and staff in classrooms
Interacts with vendors, repair people and delivery personnel
Ensures that maintenance and facilities issues are reported to the appropriate individuals
Keeps supervisors informed of all facility issues (building maintenance, cleaning & security)
Maintains accurate student records and attendance files
Assists members in locating classes and maintaining their attendance
Ensures the smooth registration and enrollment of students
Communicates with department members concerning day to day activities
Assists members with inquiries on phone and in person
Knowledge of educational requirements as they pertain to advancing in the property services industry
Able to travel to multiple sites during class sessions and to NYC for training and quarterly Staff Meetings and other meetings as needed
Review instructor LMS tasks for completion and accuracy; ensure errors are resolved within one week; monitors acceptable QA score and provides feedback
Maintain departmental standards on CISCO regarding Login, Ready State and Scorecard (quality monitoring)
Manages completion and accuracy of all Instructor ADP tasks; maintains departmental standards on scorecard
Works independently to ensure the success of the site
Locates additional program space
Attends Union meetings
Work with Union to designate appropriate building visits to market Training Fund
Performs other functions as necessary or as assigned by senior management