ADS Program Manager

Easterseals Redwood•Mitchell, KY

About The Position

The Program Manager is a key leadership role within Adult Disability Services, responsible for ensuring high-quality programming, operational excellence, staffing consistency, documentation compliance, participant engagement, and a positive team culture across all ADS program rooms. This position provides direct supervision to the Program Supervisor and all Team Leads, and ensures front-line operations function smoothly in coordination with the Clinical Manager, Administrative Supervisor, and Director. The Program Manager collaborates closely with the Director on participant intake decisions, staffing capacity, and program placement, and participates in intake meetings to ensure programming and staffing alignment. The Program Manager serves as the primary operational escalation point for Team Leads and oversees daily room operations, coverage planning, and program quality across the department.

Requirements

Minimum of a baccalaureate degree from an accredited college or university and at least one year of experience in the field of developmental disabilities, adult services, special education, social services, or a related human services field. Relevant experience may substitute for the educational requirement on a year-for-year basis, or credentialing may substitute where appropriate.

Nice To Haves

Minimum two years of supervisory experience preferred, ideally within disability services, behavioral health, adult day services, or a related program setting.
Experience with Medicaid waiver programs, CARF standards, or regulatory compliance strongly preferred.