Admitting Worker PD
About The Position
Under the supervision of the Patient Access Services Manager, the Admitting Representative is responsible for greeting, patient identification, check-in, registering patients, and coordinating escort upon arrival for services. The registration process includes gathering demographic, financial information and entering it into the computer system quickly and accurately. Duties include cash collection and posting as appropriate. The Admitting Representative must understand their role and be able to provide superior customer service and maintain a high degree of professionalism. He or she is required to utilize a variety of hospital information systems to communicate with patients and visitors and to effectively respond to inquiries. The Admitting Representative must comply with all guidelines put forth by the Medical Center Policies and Procedures. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $32.97 - $41.40 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html This position requires flexibility to orient and work at all UCSF Health locations
Requirements
- High school diploma or GED or equivalent
- Must have demonstrated strong customer service skills
- Prior experience in healthcare, insurance-related or comparable level
- Must be able to multi-task and prioritize
- Ability to follow instructions; work quickly and accurately in a fast-paced environment
- Must have basic PC skills and proficiency in Microsoft Office, typing 30 wpm
- Articulate and concise oral communication and the ability to write clearly and concisely
- Ability to work collaboratively with a culturally diverse staff and patient/family population
- Ability to work independently with minimum supervision
- Two (2) years’ of recent experience in hospital registration and/or admission procedures
- Basic knowledge of Medical Terminology
- Knowledge of government program regulations, MediCal, Medicare, MIA, CCS, and other third-party payors
Responsibilities
- Greeting
- Patient identification
- Check-in
- Registering patients
- Coordinating escort upon arrival for services
- Gathering demographic, financial information and entering it into the computer system quickly and accurately
- Cash collection and posting as appropriate
- Provide superior customer service and maintain a high degree of professionalism
- Utilize a variety of hospital information systems to communicate with patients and visitors and to effectively respond to inquiries
- Comply with all guidelines put forth by the Medical Center Policies and Procedures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
