AdmissionsReceptionist PRN

Sullivan County Community HospitalSullivan, IN
52d

About The Position

Varies as needed. Varies as needed.

Requirements

  • High school diploma or GED
  • Reading and writing skills required
  • One year experience in admitting office with switchboard/communications system
  • Knowledge of admitting/business office/health care environment
  • Can correctly type 30 words per minute
  • Computer literate
  • Data entry experience
  • Committed to “cross training” philosophy for all assigned tasks
  • Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers)
  • Works well with stress from patient dissatisfaction with registration process
  • Ability to use office equipment
  • Works independently with little supervision
  • Ability to work under pressure with time constraints
  • Ability to concentrate

Responsibilities

  • Registers patients effectively through Meditech
  • Understands Meditech functionality and registers different account types accurately
  • Understands pre-registration for prior date of service process
  • Ensures appropriate steps have been taken prior to completing registration process
  • Completes registration process ensuring: 1. Pre-certification is completed 2. Appropriate consents are signed 3. Adherence to medical compliance for Medicare patients 4. Self-pay policy is followed
  • Completes HPE applications when appropriate
  • Schedules financial navigation appointments as needed
  • Collects payments for services rendered as needed
  • Collects payments from patients paying previous bills
  • Keeps account of petty cash per each shift
  • Interacts professionally with patients, visitors, vendors, and volunteers
  • Assists guests
  • Maintains confidentiality of guests, patients, and all SCCH employees
  • Displays professionalism and courtesy with peers
  • Completes appropriate daily logs and files paperwork accordingly
  • Completes checklists for each shift
  • Answers and logs phone calls as needed per department policy
  • Pages on-call staff as needed per department policy
  • Announces Safety Briefing Meetings and 2:00pm Quiet Time.
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