Admissions Specialist

Palm Beach State College•Lake Worth, FL

11d•$18

About The Position

Responsible for the creation and update of admissions, registration and student records for prospective and current Palm Beach State students in a timely manner. Assists with maintaining College compliance with determining Florida residency per state statute. Reviews and processes transcripts, forms, and enrollment data; provides expertise and trains within the department. The position requires the ability to work a fluctuating schedule, including nights and weekends.

Requirements

High school diploma or GED with additional training related to the position
One year of related experience
Knowledge of: Microsoft Office Professional or similar application
Family Educational Rights and Privacy Act (FERPA) within 30 days of employment
Skilled in: Attention to detail while maintaining effective time and task management
Ability to: Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
Research information for problem solving
Regular physical attendance required
Reach and grasp objects
Stoop, bend, kneel, crouch, or crawl
Stand for extended periods of time
Use of video display terminal
Use of manual dexterity and fine motor skills
Communicate information orally and in writing
Receive and understand information through oral and written communication
Proofread and check documents for accuracy
Work a fluctuating work schedule

Responsibilities

Coordinates and conducts student admissions, registration and pre-registration processes, and assists with bulk student registration. This includes document verification, processing corresponding registration materials and preparation for registration process.
Prepares and reviews documents for completeness and accuracy. Processes and logs documents into system.
Answers, screens, researches, informs, advises, records, processes and follows-up all customer requests efficiently and expeditiously as received by telephone, mail or personally.
Acquires knowledge of other staff duties and serves as a backup as necessary.
Responds to requests from parents and students regarding program, transfers, complaints, and discipline.
May conduct workshops with parents regarding College or program information requirements.
Provides consultation and assistance regarding specific matters within area of expertise.
Coordinates the preparation, administration, and issuance of transcripts, following the policies regarding the preparation, transfer, and release of transcripts.
Assists students and personnel with operating office equipment such as personal computers, printers, and copying machines, as well as software programs, providing training when necessary.
Performs other job-related duties as assigned.

Benefits

Tuition fee waiver at PBSC
Tuition reimbursement
Degree recognition award
Educational leave
Public Service Loan Forgiveness institution
Medical, dental, vision, disability, life insurance, parental leave
Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off
Potential remote or hybrid opportunities
Wellness programs, and apps related to stress management, nutrition, meditation
Leadership programs, professional learning workshops
State retirement plan options and voluntary 403(b) and 457 plans