Admissions Specialist

Lifeline Connections • Vancouver, WA

2d • $19 - $22

About The Position

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions. Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive. Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions. MAJOR DUTIES: The Admissions Specialist position works under the supervision of the Admissions Supervisor or Program Manager. This position provides assistance and support to clients seeking treatment placement. This position does not provide clinical services to agency patients. In fulfilling these duties, the incumbent performs the following duties independently: Ensures a safe environment that promotes recovery for clients; Assist clients as needed with necessary documentation needed for treatment; Will work as part of the agency treatment team; Alert necessary staff members of what is needed for each client; Work in conjunction with the billing unit, functioning to ensure proper services are received by each client; Provide advocacy and assist in facilitating access to necessary community resources; Contact insurance companies for explanation of benefits (if applicable); Assist patients in obtaining and renewing Medicaid benefits. Complete data entry of necessary documentation needed for billing; Maintain complete and up to date files that document all services and contacts provided consistent with the requirements of WAC and agency policy; Input necessary documentation needed for billing purposes; Supports and implements agency policies and procedures; and Other duties as assigned.

Requirements

• High School diploma or equivalent required
• Minimum of two year experience in a clerical capacity required
• Thorough knowledge of agency word processing and data base systems
• Ability to produce accurate reports, forms, etc.
• Ability to maintain composure when interacting with uncooperative or aggressive people
• Ability to problem solve
• Ability to communicate clearly both verbally and in writing
• Great attendance
• Ability to work well with others

Nice To Haves

• College coursework preferred
• Previous Chemical Dependency or Mental Health experience preferred

Responsibilities

• Ensures a safe environment that promotes recovery for clients
• Assist clients as needed with necessary documentation needed for treatment
• Will work as part of the agency treatment team
• Alert necessary staff members of what is needed for each client
• Work in conjunction with the billing unit, functioning to ensure proper services are received by each client
• Provide advocacy and assist in facilitating access to necessary community resources
• Contact insurance companies for explanation of benefits (if applicable)
• Assist patients in obtaining and renewing Medicaid benefits.
• Complete data entry of necessary documentation needed for billing
• Maintain complete and up to date files that document all services and contacts provided consistent with the requirements of WAC and agency policy
• Input necessary documentation needed for billing purposes
• Supports and implements agency policies and procedures
• Other duties as assigned

Benefits

• Lifeline Connections strives to be your employer of choice by offering our regular/full-time employees a generous benefits package.
• Our plans cover 85% of medical, dental, and vision costs at the employee level and 75% for all dependent plans.
• The majority of out-of-pocket costs (i.e. co-pays, prescriptions, and deductibles) under our medical plans are also covered.
• We also offer other benefits, such as: employer paid Short Term Disability, Long Term Disability, Life Insurance, and supplemental coverage.
• Our full-time employees and some part-time employees also qualify for our 401(K) plan that matches dollar for dollar up to 5%.
• On top of all that, our full-time employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service), as well as 1 personal holiday and 12 paid holidays per year!
• There are many other supplemental benefits we are glad to offer such as tuition reimbursement and discounted cellular service amongst others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED