Admissions Specialist

Burrell Behavioral Health•Farmington, MO

72d

About The Position

The incumbent is responsible for the admission of clients and assisting program sites with census management and reporting, operation of phone systems, meeting reporting requirements, and working closely with the billing department. The Admissions Specialist position offers… All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost] Paid Time Off - 29 days per year including vacation & holiday pay Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Requirements

Excellent verbal and written communication skills.
Adept at establishing rapport and creating a welcoming atmosphere.
Ability to prioritize tasks/duties and manage multiple tasks while meeting deadlines.
Basic Computer Skills in Word & Excel
Knowledge of confidentiality laws related to treating mental health and substance use disorders.
Extensive knowledge of policies, procedures, and regulations of the program to which the team member is assigned.
Attention to detail.
High School Diploma or General Equivalency Diploma
Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias at the beginning of employment and annually thereafter.
Current driver's license, acceptable driving record and current auto insurance.
First Aid certification within three (3) months of beginning employment and upon renewal date.
Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
Behavioral Management training completed within thirty (30) days of employment or first available class after start date: CPI for Residential programs Crisis Management on Relias for Outpatient programs
Valid driver's license in state of residency with an acceptable driving record.

Responsibilities

Respond to new referrals documenting in appropriate method.
Maintain waiting list according to CARF and DMH standards.
Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to Code of Ethics and System policies.
Ensure program census is maintained according to service model; applicable to medically monitored inpatient detoxification, residential, and/or outpatient clients/patients.
Correct any file/charting technical deficiencies within appropriate time frame.
Facilitate screening by phone or face-to-face.
Offer administrative support to clinical team members in completion of letters, forms,
Complete admissions in applicable databases to include but not limited to: face sheet, release of information, residency, and financial information.
Coordinate with Care Managers insurance information for clients
Enter data into computer data base within the appropriate timeframes.
Coordinate with billing department to assure all admissions/transfers/discharges are completed within timeframes and are successfully batched to payer.
Exhibit exceptional customer service skills creating a welcoming environment for new clients/patients.
Assist in filing, quantitative chart review, compiling chart information.
Other duties as assigned by Leadership.

Benefits

All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost]
Paid Time Off - 29 days per year including vacation & holiday pay
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness