Admissions Specialist
About The Position
Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: SUMMARY OF POSITION Interfaces directly with clients to obtain insurance and billing information and make sure clients are aware of their estimated financial responsibility for our services. At times, we also collect payments or co-pays. ESSENTIAL DUTIES & RESPONSIBILITIES Interfaces directly with clients to obtain insurance and billing information and make sure clients are aware of their estimated responsibility based off of the most recent benefit verification. Maintain daily client schedules & maintains a daily report log. Prepares admission intakes for new clients using financial admissions procedures; obtains all required signatures. Enters demographics in the financial bundle of Avatar system. Verifies insurance benefits and third party pay or sources, and enters them in Avatar at the time of admission. Inputs A/R notes with pertinent data needed for accurate billing of client accounts. Keeping clients/or family of clients informed of plan changes. Daily Insurance verification by assigned guarantor.
Requirements
- Effectively communicate via written, verbal, in person and virtual methods
- Must have excellent data entry, organization, and outstanding customer service skills
- Should be a strong independent worker capable of multi-tasking
- Understanding of medical terminology and standard insurance forms
- Ability to remain calm and professional, even in emergency situations
- High school diploma or GED required
- Previous experience with insurance billing and verification (commercial, Medicaid, Medicare)
Nice To Haves
- Bilingual a plus (English/Spanish)
Responsibilities
- Interfaces directly with clients to obtain insurance and billing information
- Make sure clients are aware of their estimated responsibility based off of the most recent benefit verification
- Maintain daily client schedules & maintains a daily report log
- Prepares admission intakes for new clients using financial admissions procedures; obtains all required signatures
- Enters demographics in the financial bundle of Avatar system
- Verifies insurance benefits and third party pay or sources, and enters them in Avatar at the time of admission
- Inputs A/R notes with pertinent data needed for accurate billing of client accounts
- Keeping clients/or family of clients informed of plan changes
- Daily Insurance verification by assigned guarantor
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
