Admissions Specialist

Brightli • Liberty, MO

12d

About The Position

Join our compassionate and collaborative team as an Admissions Specialist, where you will play a vital role in helping individuals on their journey to recovery. You will have the opportunity to make a meaningful impact by providing exceptional customer service and support to clients and referral sources. We are looking for someone who is detail-oriented, possesses excellent communication skills, and is adept at building rapport. Your contributions will help maintain a welcoming environment for new clients and ensure that our services meet the highest standards. In this role, you will be responsible for managing new referrals, maintaining waiting lists, and ensuring compliance with agency policies. You will facilitate screenings, assist clinical staff, and coordinate with care managers and the billing department to ensure smooth admissions and transitions for clients. Your attention to detail and ability to prioritize tasks will be essential in this fast-paced environment. This position offers… Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement – Company paid for work functions requiring travel Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Requirements

• High School Diploma or General Equivalency Diploma
• Successful completion of background check including criminal record, driving record, and abuse/neglect.
• Completion of New Hire Orientation within 30 days of employment.
• First Aid certification within three (3) months of beginning employment and upon renewal date.
• Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
• Behavioral Management training completed within thirty (30) days of employment or first available class after start date: CPI for Residential programs Crisis Management on Relias Learning for Outpatient programs
• All training requirements including Relias Learning within two (2) weeks of employment and annually thereafter.

Responsibilities

• Respond to new referrals and document in the appropriate method.
• Maintain waiting list according to CARF and DMH standards within PFH Services.
• Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to the Code of Ethics and agency policies.
• Ensure program census is maintained according to service model applicable to medically monitored inpatient detoxification, residential, and/or outpatient clients/patients.
• Correct any file/charting technical deficiencies within the appropriate time frame.
• Facilitate screenings via phone or face-to-face.
• Offer administrative support to clinical staff in completing letters and forms (i.e., SATOP forms).
• Complete admissions in EMR and any other applicable databases, including face sheets, release of information, residency, and financial information.
• Coordinate with care managers regarding insurance information for clients.
• Enter data into the computer database within the appropriate timeframes (PFH, CIMOR).
• Coordinate with the billing department to ensure all admissions, transfers, and discharges are completed within timeframes and successfully batched to the payer.
• Exhibit exceptional customer service skills, creating a welcoming environment for new clients/patients.
• Assist in filing, quantitative chart review, and compiling chart information.
• Perform other duties as assigned by the Clinical Supervisor, Program Director, Vice President, and/or Executive Team members.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees