MnSCU Academic Professional 1 - Admissions Representative

Metropolitan State University•Duluth, MN

About The Position

This position exists to recruit future students for Lake Superior College by providing exceptional customer service and developing positive relationships with prospective students and their families, as well as our K12 partners. Recruitment responsibilities include but are not limited to the following: high school visits, career fairs, community presentations, special events, and assisting in and other outreach activities as assigned. Additional responsibilities include coordinating the campus visit program and campus ambassador programs. This position will also assist in organizing divisional and all campus open houses, as well as other on campus recruitment specific events. Travel is required, including some overnight travel throughout the year.

Requirements

2 years of experience in sales, communication, business, marketing, public relations, education or related field(s). An associate’s degree may substitute for 6 months experience, a bachelor’s degree may substitute for 1-year professional experience, a master’s degree may substitute for 1.5 years’ professional experience.
Ability to relate to and provide exceptional customer service to individuals and groups of students through a variety of communication techniques (i.e., presentations/workshops, face-to-face, email, phone, etc.) and problem-solving skills.
Ability to independently identify and resolve problems in a timely manner, and ability to organize, prioritize and meet deadlines on multiple projects and assignments.
Ability to maintain the confidentiality of student information in order to comply with laws, rules, policies and procedures.
Ability to travel independently on behalf of the college. Overnight travel is required.
Ability to work well independently, and as part of a team.
Sufficient computer skills (email, word processing, Excel, PowerPoint) to communicate with potential students and K12 partners, track information and develop presentations.
Demonstrated effective oral, interpersonal, public speaking, and written communication skills.

Nice To Haves

Bachelor’s degree in Communication, Public Relations, Business, Marketing, Education or relevant fields.
Demonstrated ability to work successfully with persons from diverse backgrounds, and commitment to diversity and inclusion initiatives.
Knowledge of LSC programs, policies, procedures and services
Knowledge of technical programs at two-year colleges
Experience working with students, and/or potential students seeking higher education
Experience working with high school counselors, teachers, and families of potential students.
Experience working with Customer Relationship Management software and/or Student Information Systems.
Knowledge of MinnState programs, policies, and procedures sufficient to answer questions for future LSC students.

Responsibilities

Recruit future students for Lake Superior College
Provide exceptional customer service
Develop positive relationships with prospective students and their families, as well as our K12 partners
High school visits
Career fairs
Community presentations
Special events
Assist in other outreach activities as assigned
Coordinate the campus visit program
Coordinate campus ambassador programs
Assist in organizing divisional and all campus open houses, as well as other on campus recruitment specific events

Benefits

11 paid Holidays
Vacation Time
Sick Time
six weeks of Paid Parental Leave
low cost medical and dental insurance with low deductibles ($250 - $1500)
a Pension Plan
457(b) and 403(b) retirement plans and other retirement investment options
pre-tax medical and dental expense (with roll-over option) and dependent care accounts
employer paid life insurance
short and long term disability
professional development and a tuition waiver program for employees and their dependents