ADMISSIONS REP/REGISTRAR

UHS•Washington, DC

About The Position

The George Washington University Hospital (GW Hospital) is a 395-bed tertiary care, academic medical center located in downtown Washington, DC, next to the Foggy Bottom metro. GW Hospital serves a diverse group of patients — from local residents to our nation’s leaders. As an academic medical center, GW Hospital has the resources and clinical expertise necessary to provide specialized, complex care. This expertise includes cardiac, cancer, neurosciences, women’s health, trauma, and advanced surgery including robotic and minimally invasive surgery. GW Hospital is jointly owned and operated by George Washington University and a subsidiary of Universal Health Services, Inc. (UHS), one of the nation's largest healthcare management companies. The GW School of Medicine and Health Sciences (SMHS), adjacent to the hospital, is the 11th oldest medical center in the country and the first in the nation’s capital. The mission of GW Hospital is to provide the highest quality healthcare, advanced medical technology, and world-class service to its patients in an academic medical center dedicated to education and research. Responsible for facilitating an efficient, professional, and effective registration process through the attainment of demographic and financial information via face-to-face registration that is pertinent to appropriate reimbursement and statistical analysis. The individual is responsible for maintaining complete and accurate accounts to insure data base integrity and timely claims processing. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups. One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Requirements

High School diploma or equivalent
0-2 years of problem solving experience demonstrated in a Customer Service environment (preferably healthcare or insurance) OR an Associate degree OR a Certified Healthcare Access Associate (CHAA) certification
Computer/keyboard skills required
Good interpersonal skills
Effective communications skills, both verbal and written
Ability to complete multiple tasks simultaneously and work under pressure

Nice To Haves

Knowledge of medical terminology preferred
Experience with Micro Soft Office

Responsibilities

Responsible for facilitating an efficient, professional, and effective registration process through the attainment of demographic and financial information via face-to-face registration that is pertinent to appropriate reimbursement and statistical analysis.
Responsible for maintaining complete and accurate accounts to insure data base integrity and timely claims processing.
Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups.