About The Position

The Patient Access Representative is responsible for registering patients arriving via ambulance, walk-in, pre-registration, and scheduled encounters. This role ensures the accurate collection of demographic and insurance information, assists patients with financial resources, processes copays, and secures required documentation and signatures. Representatives also support compliance initiatives and deliver exceptional customer service throughout the hospital.

Requirements

  • Detail-oriented with strong organizational skills.
  • Able to communicate effectively with patients, families, and hospital staff.
  • Comfortable working in a fast-paced environment with competing priorities.
  • Committed to providing excellent customer service and patient care.

Responsibilities

  • Monitor EPIC tracking boards for admissions and registration needs.
  • Register Direct Admits, Labor & Delivery, BHU, and Emergency Department patients.
  • Perform bedside registration, including patient interviews, demographic/insurance collection, and copay processing.
  • Collect IMM and MOON signatures for Medicare patients.
  • Provide financial information including Charity Care and Self-Pay options.
  • Ensure compliance with hospital, DNV, and Corporate Integrity policies.
  • Utilize translation services for patients with language or hearing barriers.
  • Answer phone calls and assist patients across hospital departments.

Benefits

  • Health, dental, prescription, and vision coverage for full-time & part-time employees
  • Short-term, long-term disability, life & pet insurance
  • Tuition reimbursement & Nursing Student Loan Paydown Program
  • 403(b) Retirement savings plans
  • Continuous earned time accrual
  • & more!

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Industry

Hospitals

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service