Admissions Recruitment Specialist

Universities of Wisconsin • Stevens Point, WI

1d • $43,000 • Onsite

About The Position

The Admissions Recruitment Specialist serves as the primary front desk coverage for the Admissions and Recruitment office, providing comprehensive customer service to prospective students, families, and campus visitors. This role manages daily operational functions including email correspondence, phone inquiries, and walk-in assistance while providing flexible recruitment support based on departmental needs and recruitment cycle demands. Full position description is available upon request.

The UW-Stevens Point Admissions and Recruitment team guides prospective students and their families through the application process. We answer questions, help navigate next steps, and plan campus visits so students can experience our community firsthand and discover what makes UWSP unique.

Requirements

• High school diploma or equivalent.
• Excellent customer service and communication skills, both written and verbal.
• Strong organizational and multi-tasking abilities.
• Professional telephone etiquette and front desk experience.
• Proficiency with computers, email systems, and database management.
• Ability to work independently and maintain professional demeanor.
• Detail-oriented with strong accuracy in data entry and record keeping.
• Ability to think critically and solve problems independently.
• Flexibility to work occasional evenings and weekends as required for events.

Nice To Haves

• Bachelor’s degree in communications, business, social sciences, humanities, or related fields.
• Experience in higher education, admissions, or student services.
• Proficient in Microsoft Office Suite (particularly Outlook and Excel).
• Experience with customer relationship management systems (CRM - SLATE preferred).
• Knowledge of higher education processes and terminology.

Responsibilities

• Recruitment Funnel Support: Provide flexible support for recruitment initiatives based on cycle needs, assist with data entry in CRM systems, support recruitment communication campaigns, and process application materials and coordinate with academic departments.
• Event Logistics Support: Assist with large visit events and campus recruitment activities, aid in the coordination of event materials and logistics support, and provide flexible assignment coverage during events as needed.
• Front Desk Operations & Customer Service: Provide full-time front desk coverage, manage incoming email inquiries, text messages, and phone calls, greet and assist walk-in visitors, and maintain organized front desk area and reception materials.
• Administrative Support: Maintain organized filing systems and departmental records, support team projects such as occasional electronic and physical mailing of materials, and special initiatives as assigned, and data management tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED