Admissions Outreach Coordinator

Social Science Services Inc. dba Cedar House Life Change Center • Bloomington, CA

2h • $50,000 - $68,200

About The Position

The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high-energy, enthusiastic, respectful team who values the ideas and opinions of others.

Salary range for this position is $50,000 - $68,200 / Annually.

We offer the following benefits:
Medical/Dental/Vision/Life Insurance
403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary
Employee Assistance Plan
Vacation 2 weeks accrued per year initially, then incrementally more with longevity.
Sick Leave - 48 hours.
Holidays - 12 paid per year.
What You'll Do:

Requirements

• 1-3 years of related experience in outreach, admissions support, referral development, healthcare services, or a related field.
• Experience working with performance metrics, growth targets, or referral tracking.
• Familiarity with digital marketing channels, referral platforms, or analytics tools preferred.
• Proficiency in Microsoft Suite.
• Bachelor’s Degree in a related field.
• Complete continuing education and trainings as required by Cedar House, County, and State mandates.
• Maintain current CPR/First Aid/AED.
• Uncompromising integrity and ability to maintain confidentiality.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with diverse populations and professional partners.
• Comfort working with data, metrics, and performance reporting.
• Strong organizational, time-management, and follow-through skills.
• Self-starter with the ability to work independently and meet performance expectations.
• Ability to represent Cedar House professionally in community and partner settings.
• Team-oriented, adaptable, and solution-focused.
• Champions the mission, culture, and objectives of the organization.
• Demonstrates value and respect for all employees.
• High energy and enthusiasm.
• Performs effectively as a team player.
• Values the ideas and opinions of others and routinely collects their input as part of the decision-making process.

Nice To Haves

• Familiarity with digital marketing channels, referral platforms, or analytics tools preferred.

Responsibilities

• Increase private health insurance inquiries and admissions through proactive outreach, partnerships, and referral development.
• Build and maintain strong relationships with private referral partners, including therapists, private practices, EAPs, healthcare providers, and community professionals.
• Conduct regular outreach visits, meetings, and follow-ups with referral partners to increase awareness of Cedar House services and private insurance options.
• Identify, develop, and manage online and digital referral sources that generate private insurance inquiries.
• Monitor and analyze website traffic, inquiry sources, and digital performance data related to private insurance admissions.
• Track and evaluate the effectiveness of Google Ads, Spectrum advertising, and other digital outreach efforts, in collaboration with vendors and internal staff.
• Coordinate closely with the Admissions Specialist, who handles all phone inquiries and intake processes, to align outreach efforts with admissions capacity and program availability.
• Ensure referral partners have accurate, up-to-date information regarding programs, admissions criteria, and private insurance access.
• Track outreach activity, referral source performance, and private insurance admissions outcomes.
• Prepare regular reports on inquiries, admissions, bed days, and private insurance revenue for the Director of Marketing and Development.
• Maintain clear boundaries between private insurance outreach activities and county-funded or Medi-Cal admissions.
• Maintain timely and reliable attendance.
• Perform life-saving measures when needed to protect the lives of Cedar House clients and employees.
• Other duties and/or responsibilities as assigned.

Benefits

• Medical/Dental/Vision/Life Insurance
• 403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary
• Employee Assistance Plan
• Vacation 2 weeks accrued per year initially, then incrementally more with longevity.
• Sick Leave - 48 hours.
• Holidays - 12 paid per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees