Admissions Onboarding Manager (Remote or Draper, UT)
About The Position
Join Us in Transforming Healthcare Education. At Joyce University, we believe every student can, should, and will succeed — and that journey begins with a meaningful, supportive admissions experience. Behind every confident enrollment decision is an Admissions Advisor who is trained, empowered, and inspired to serve. As our Admissions Onboarding Manager , you’ll play a pivotal role in shaping that experience. You’ll design and lead training programs that equip our Admissions Advisors to connect with prospective students in a consultative, ethical, and student-centered way. Your work will directly impact how quickly advisors ramp, how effectively they engage, and ultimately, how many students begin their path into healthcare. If you’re passionate about coaching, performance, and purpose-driven enrollment — this is your opportunity to make a lasting impact. What You’ll Do Build High-Impact Training Programs Design and deliver end-to-end onboarding for Admissions Advisors, with a strong focus on the first 30 days Create structured, skill-based learning journeys that accelerate time-to-productivity and early success Ensure training aligns with institutional messaging, enrollment goals, and student-centered practices Develop Confident, Student-Centered Advisors Lead engaging, high-energy trainings on consultative admissions skills — including needs discovery, objection handling, follow-up, and closing Build advisor proficiency in CRM systems, processes, and reporting tools Reinforce a counseling-based approach that prioritizes trust, empathy, and student success Coach for Performance & Growth Provide ongoing coaching through call reviews, shadowing, and quality evaluations Diagnose skill gaps and deliver clear, actionable feedback Support continuous development to improve conversion outcomes and advisor confidence Use Data to Drive Results Assess advisor readiness using performance metrics, skills assessments, and quality benchmarks Monitor trends in productivity, engagement, and conversion rates Continuously refine training programs using data-driven insights Collaborate Across the University Partner with admissions leadership to define success metrics and improve performance strategies Work cross-functionally with marketing, academics, and student services to align messaging and student experience Ensure all training and advisor interactions meet compliance and ethical standards What’s in It for You At Joyce University, we invest in the success and well-being of our employees. As part of our team, you’ll enjoy: A generous self-directed PTO policy Paid holidays and a 401(k) with employer match Comprehensive medical, dental, and vision insurance Fully paid short-term and long-term disability coverage Professional development opportunities and world-class continuing education assistance A supportive, collaborative team environment where your voice matters Why Joyce University? We’re proud to foster a culture built on care, connection, and a shared commitment to student success. Here, your work directly impacts lives — helping future healthcare professionals take their first step. Whether you’re working remotely or from our Draper, Utah campus, you’ll be part of a team that values growth, collaboration, and meaningful impact. Your work shapes futures. Your leadership builds confidence. Your impact changes lives.
Requirements
- Bachelor’s degree or equivalent experience required
- 3–5 years of experience in admissions, admissions training, or a related field
- Higher education experience in admissions advising, training, or leadership
- Strong coaching and facilitation skills with the ability to engage and motivate others
- Deep understanding of consultative, student-centered enrollment practices
- Data-driven mindset with strong analytical and problem-solving skills
- Experience working with CRM systems and admissions processes
- High attention to detail with a commitment to quality and compliance
Nice To Haves
- Sales training or coaching experience (highly preferred)
Responsibilities
- Design and deliver end-to-end onboarding for Admissions Advisors, with a strong focus on the first 30 days
- Create structured, skill-based learning journeys that accelerate time-to-productivity and early success
- Ensure training aligns with institutional messaging, enrollment goals, and student-centered practices
- Lead engaging, high-energy trainings on consultative admissions skills — including needs discovery, objection handling, follow-up, and closing
- Build advisor proficiency in CRM systems, processes, and reporting tools
- Reinforce a counseling-based approach that prioritizes trust, empathy, and student success
- Provide ongoing coaching through call reviews, shadowing, and quality evaluations
- Diagnose skill gaps and deliver clear, actionable feedback
- Support continuous development to improve conversion outcomes and advisor confidence
- Assess advisor readiness using performance metrics, skills assessments, and quality benchmarks
- Monitor trends in productivity, engagement, and conversion rates
- Continuously refine training programs using data-driven insights
- Partner with admissions leadership to define success metrics and improve performance strategies
- Work cross-functionally with marketing, academics, and student services to align messaging and student experience
- Ensure all training and advisor interactions meet compliance and ethical standards
Benefits
- A generous self-directed PTO policy
- Paid holidays and a 401(k) with employer match
- Comprehensive medical, dental, and vision insurance
- Fully paid short-term and long-term disability coverage
- Professional development opportunities and world-class continuing education assistance
- A supportive, collaborative team environment where your voice matters
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What This Job Offers
Job Type
Full-time
Career Level
Manager
