Admissions Manager - Behavioral Health
About The Position
Embark Behavioral Health Bend is seeking an Admissions Manager to lead admissions and intakes at our Residential Treatment Center. This highly interactive leadership role requires a strong clinical background to support families in crisis and ensure appropriate placement and care. Reporting directly to the Executive Director and serving on the Leadership Team, you will be one of the first points of connection for families-offering compassionate support, guiding admissions, and helping teens begin their healing journey. Located in Bend, Oregon, our residential treatment facility supports youth aged 10-17 struggling with behavioral health challenges. Our family-style residence fosters community engagement and interpersonal development, creating a supportive environment for healing and growth. Embark Behavioral Health's mission is to Create Joy and Heal Generations, guided by our core values of empathy, service, trusting relationships, and growth, with a results-driven focus.
Requirements
- Prior admissions experience in residential treatment or healthcare sales/marketing
- Bachelor's degree in Social Work, Counseling or related field.
- Strong organizational, communication, and decision-making skills
- Calm, confident presence with families in crisis
- Tech-savvy and comfortable with databases and outcomes tracking
- Ability to thrive in a fast-paced, results-oriented environment
- Strong understanding of insurance processes, including VOB and financial counseling
- Ability to be flexible and responsive as needs arise, including occasional after-hours communication or crisis support
- CPR/First Aid certified (or willing to obtain)
- Valid Oregon Driver's License
Nice To Haves
- Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW).
- Provisional license: Master of Social Work (MSW), Registered MFT Associate or Registered LPC Associate.
- Masters degree in Social Work, Counseling or related field.
Responsibilities
- Educate and represent Embark Bend program to families, referents, and providers
- Coordinate clinical clearance, insurance verification, and financial communications
- Collaborate with prospective families to ensure efficient enrollment and internal coordination to maintain program census goals
- Manage admissions and intake processes on the day of enrollment
- Complete timely and accurate documentation
- Collect and track key outcome data to support program effectiveness
- Conduct on-campus tours and family visits with warmth and professionalism
- Support families throughout the treatment process
- Participate in on-call rotation as part of the leadership team, responding to crisis and residential needs
Benefits
- Eligible for quarterly bonus potential; based on average daily census.
- Professional development opportunities, including training and mentorship from industry leaders.
- Comprehensive benefits package, including medical, dental, vision insurance, life insurance, 401K with company match, and paid parental leave.
- Paid holidays and a generous PTO accrual schedule.
- A rewarding role in nurturing relationships and helping families heal.
- Career advancement opportunities within a nationally recognized organization.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Ambulatory Health Care Services
Number of Employees
1,001-5,000 employees
